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Y
Newcomer
yccuu
Newcomer
January 18, 2022
Solved

Zoom creates an empty folder on Mac

  • January 18, 2022
  • 1 reply
  • 19 views

Hello,

 

Today I found a folder called "Zoom" on my Mac's Document folder on Finder that was created yesterday. The folder is 0kb, does anyone know if this is a normal thing?

    Best answer by rn-zm

    Hey @yccuu, this folder is for local recordings. More info here for Finding and viewing local recordings

    1 reply

    R
    Community Manager
    rn-zmAnswer
    Community Manager
    March 28, 2022

    Hey @yccuu, this folder is for local recordings. More info here for Finding and viewing local recordings

    M
    Newcomer
    maozoom
    Newcomer
    January 30, 2023

    The problem is that Zoom is now creating a folder for every Zoom meeting. If there is no chat or recording for that meeting, the folder is blank.  

    This is different from past practice where a folder was created ONLY for meetings with content that is set up to be saved based on account settings.

      P
      Newcomer
      PaddyPaddy90
      Newcomer
      December 28, 2023

      I solved this by disabling Meeting chat - Auto-save in the In Meeting (Basic) section of settings.

      It creates an empty folder for every meeting where a chat isn't used and adds a text file if the chat feature is used. If you disable this feature you will have to remember to manually save a chat prior to ending the meeting. Hopefully Zoom will fix this in a future update so it can behave as it did in the past.

       

      Settings > In Meeting (Basic) > Meeting chat - Auto-save
      Automatically save chat messages to a local file on the host's computer when the meeting ends


      Work for me too!
      And it still saves a copy of the chat to the cloud with the audio & video recording.

       

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