Hi!

I am curious about the following scenario:

If I downgrade from a Zoom Meetings Pro or Business plan to a Basic plan and later on upgrade again to a Zoom Meetings Pro or Business plan using the same email address/account log in details, will I be able to reinstate my previous account settings, including all my licenses, add-ons, cloud recordings, contact details etc. or will I start from scratch with a new Zoom Meetings plan?

Thanks for the help!

I have to take a live lecture for cellege entrance exam. But i don't know why my speaker of desk top does not work.

By the way, the speaker works correctly when i am watching youtube etc.... so i can not hear what my teacher says through the zoom. please help me...

Suddenly I can't log into my account.

I can't receive the one pass code. I've checked the spam/junk folder but there was none from Zoom.

I tried to call the support but I need to vertification code which I didn't receive it. Thus support is out of reach by phone and email tickets.  

I use Zoom for my business. 

Please give me some solutions.   Help!!!!!

I accidentally logged into the wrong facebook account when I was trying to livestream a webinar. Now I can't seem to separate from that account so that I can use the correct one. I've tried multiple ways. Does anyone have any suggestions? Thank you.

Someone created a recurring meeting within Zoom last year and now I can't delete it from within the Mac app. All suggested solutions I've found online do not work. I don't get a "hover" option when I click on the recurring / upcoming meeting. I don't have any calendars synched that I'm aware of. I simply must have accepted this invite and the host hasn't deleted it. How to I clear it out of the app? Thanks.

I got a new MacBook Air M2. Sometimes zoom client can't connect. It tries for about 1 minute and shows a connection error. Even if I try to select "Check for Updates..." it immediately shows the connection error. Everything else works fine. I can visit zoom website.

The logout + login back solves the issue. I don't restart macOS. Just logout + login.

What can be wrong in my case?

Zoom Version: 5.17.1 (27701) (downloaded Apple silicon version).