This error has just appeared. It has been working just fine up to now. Only zoom is complaining. My wife has the same issue on her android phone connected via the same Wifi. Both my wifes and my laptop are connect to the same Wifi without any issue with Zoom. This confirms the issue is only with the Android version.

I have tried restarting my phone, and checked that zoom is the latest version. I have cleared the Zoom Cache. As suggested elsewhere, tried a SpeedTest, which returned 500Mb/s download and 100Mb/s upload, so this is not an issue.

Why would zoom simultaneously fail on 2 android devices, but not on 2 Windows platforms? This strongly suggests a serious bug in the android version.

Hello, I have problems with Zoom accounts and app on Android.

I gain notification "Unstable network, tap to reconnect" (All my relatives have this notification too). I decided to delate cache and data in phone settings and reinstall Zoom. After reinstalling problem was solved until I exited the application.

So when I reinstalled it again and had to log into my account, an error occurred. I received notification "Login failed. Failed to connect to Zoom".

Instead, I started entering the details of the second account and everything was fine until I was asked to enter a code from the mail.  The first time I got it. However, he did not work. I received a notification that it has expired. Then I clicked on the button to be sent another code, but it did not arrive in my mailbox.

I reinstalled Zoom a third time. I started to enter the data of the second account and the message about failed login appeared on this account: "Login failed. Failed to connect to Zoom".

Error codes: Don't have

Device type: OS Android of different versions

Zoom version: 5.16.6 (17128)

Location: Ukraine

I recently update my MacBook to OS Sonoma 14.1.1 and after that the zoom in my secondary profile can't connect. I already try to sign out all zoom profile from the primary and secondary profiles and then uninstall zoom (using the uninstall button, not moving it to tra. When I reinstall it back the problem still occurs. Anyone having the same problem?

Just before a Zoom meeting I test my audio and it's fine. When the meeting starts sometimes I can say hello but the audio then cuts out, other times there is no audio at all.  When I test my audio outside of a meeting it doesn't work. I'm pretty sure the microphone is OK. Any ideas? (Windows 10, HP Envy laptop)

Hello: I am a single user account (have admin rights). Somewhere along the line I added virtual backgrounds and used them. Now I would like to remove them but when I start a meeting I get the error

"Your admin has required that you use a virtual background, but you have disabled "Virtual Background"

I have tried many ways. 

1. I have enabled Virtual Backgrounds

2. I have done it both on the admin and use side

3. I have disabled on both sides

4. I have logged out and back in.

But alas, no cigar. Very very frustrated. TIA for any help. Super grateful

Hi Everyone, 

My name is Barbara and I have a problem. I want to use the Blur Background and I have the last zoom version 5.9.6(4993), but It does not work. When I click on "Video Settings > Background & Filters" the blur option does not appear, and I also have my mac update, Can someone help me?

Thank you in advance

regards 

Hello, 

I just had an external partner reach out to me to inform us they are removing Zoom from their environment due to OpenSLL 3.1.1 being a High-Risk vulnerability (CVE-2023-4807). I see in the security bulletin that Zoom moved from OpenSSL 1.1.1 in October for this very reason but now 3.1.1 which is the current is vulnerable, but I am unable to find anything on Zoom forums about this being known or worked on. Is this something that is urgently being patched?

I am trying to push Zoom client update to all machines. I downloaded the MSI installer and added /update option in command line, but it won't work.

We have all Windows machines in domain, but we don't have Intune.

I have a tool to run script on each machine if the script works.

Please help!

Thanks,

Hello to everyone, 

I'm a consultant and I use recurring meeting for each one of my clients.

Recently I discovered I can't create recurring meeting on the zoom app. I can only create them on the website and after that I can see them on the app. BUT, after I used the recurring meeting's link once, it vanishes from the app 😞

In the past the app was so perfect: I created recurring meetings there and the link were all visibles every time.

Now It's a tragedy.

Anyone find a solution for this BIG developers mistake? 

I don't understand why they had to make this regress, instead thinking progresses.