Phone System
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What is the Zoom Phone System?

Zoom's enterprise phone software is the scalable cloud phone solution for businesses of all sizes. Explore the Zoom Community's Recent Activity below to join the Phone System conversation and connect with other members. If you're still looking for support, browse our Zoom Phone support articles or start a new discussion below!

Recent Activity

Is there any having Call queue issues

We have configured and tried call queue with all the available options ( Longest Idle, Simultaneous, Rotation, Sequential) We are facing an issue with calls struck in call queue even agents are available and online. The calls get abandoned after some...

areddy by Listener
  • 1984 Views
  • 11 replies
  • 0 likes

Voice prompt

How do you change the voice prompt in auto receptionist if the caller enters an invalid extension number?

j-ulap by Listener
  • 595 Views
  • 2 replies
  • 0 likes

zoom phone calling issue

Hi, I'm a staff working overseas and remotely relying on VPN. after I log on the Zoom successfully, I wanted to try if the phone call functions good or not.Current issue is each time I make a call, the application frontpage will show the problem with...

Emmawei by Listener
  • 588 Views
  • 1 replies
  • 0 likes

One Tap Mobile Disconnecting

For the last week one-tap mobile immediately disconnects. I have the dial in number, two commas, the meeting ID and end with "#". The call drops. Does anyone have an idea what I'm doing wrong?

DocDK59 by Listener
  • 535 Views
  • 1 replies
  • 0 likes

Contacts on Mobile App

I don't understand where the contacts come from on your zoom phone mobile app. I have some employees that have all their personal contacts from their phone, some employees have all the people in our organization in contacts, and some employees have n...

Zoom Phone company numbers

Hi Can someone please help me . we are going live with Zoom phone soon and i have assigned phone numbers and ext to 20 users . so each have there own log on . We have two company phone numbers that i am currently getting ported over but my question i...

cost of a dial-in zoom call internationally

Hi team. I have been dialling in ( via phone ) to a zoom session within my country Australia. I am about to travel overseas to Fiji. If I dial in from there can I do that via wifi for free or will it be the cost of an international call? Thank you