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cocardbusiness · 2023-10-28 11:54 PM

I have an Auto Receptionist setup as a basic Call Tree: Opt 1 sales, opt 2 support etc. During after business hours we want the support calls to go to an external 800 number, i.e. +18005551234. When dialing the extension afterhours to have the caller...

cocardbusiness · 2023-10-29 08:42 AM

Hello, thank you for your reply. Yes we did and it looks like we found what the problem was. We actually had to purchase and assign another phone number to the additional AR that we had created - which is very different than any other phone systems/A...

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