cancel
Showing results for 
Search instead for 
Did you mean: 
Effective January 9th, 2026 through January 22nd, 2026: The Zoom Community is currently in read-only mode with login disabled, to deliver you a new and improved community experience!

The site is still accessible to view, however, the ability to login, create content, or access your community account is temporarily unavailable. We appreciate your patience during this time. If seeking support, please browse existing community content or ask our Zoom Virtual Agent.

Zoom Integration with ServiceNow Issues

DevSalvo
Newcomer
Newcomer

Hello Everyone,

I am just looking for some simple guidance, I am integrating Zoom with ServiceNow and Have done many Zoom-Snow integrations before, but this one has me a bit perplexed.

I can’t update certain fields, I have tried near everything in these 2 API docs

[Phone operation categories (zoom.us)]

Zoom Phone API

I just need to know how to update the SITE, NUMBER(S) and PACKAGE. Does anyone know what is the proper API to hit those fields under PHONE SYSTEM MANAGEMENT ==> Users & Rooms


Thank you very much for your time,
I hope you have had a great time these holidays and thank you for your support.

Best regards,

DS

0 REPLIES 0