Phone System
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What is the Zoom Phone System?

Zoom's enterprise phone software is the scalable cloud phone solution for businesses of all sizes. Explore the Zoom Community's Recent Activity below to join the Phone System conversation and connect with other members. If you're still looking for support, browse our Zoom Phone support articles or start a new discussion below!

Recent Activity

Zoom Phone Dispositions

I have the zoom basic plan and the Zoom Phone US & Canada Unlimited Calling plan, and I am looking to set things up for a small team of up to 3 or 4 outbound callers. I would like to setup dispositions for the end of each call e.g. "Interested", "Mee...

jerpa by Listener
  • 0 replies

Delete voicemail in Zoom client

When a voicemail is deleted in an email client (outlook for example) voicemail is deleted in Zoom. Other phone systems are able to do this I was very surprised to see Zoom is not able to do this. This is a inconvenience to all users as they need to m...

acbalk by Listener
  • 2 replies

Screen sharing problem

Hello, I'm having a problem with screen sharing for a while. I have Samsung galaxy s9 ultra tablet and I already installed Zoom. When I want to sign in with my university account, zoom opens it only in web site. The application won't open no matter h...

Sara26 by Listener
  • 1 replies

So long Zoom Phone

I'm a longtime Zoom user. Last week added the $15/month phone service. Talked about dropping the ball. Even after spending 1 hr wading through the community fixes, I'm still not able to make a phone call. And I'm not going to spend more time figuring...

MeToo by Listener
  • 0 replies

Minimize Zoom Assistant While on a Call

Wondering if there is a way to minimize the Zoom Assistant while you are on a call. We have it docked so that it collapses when off a call, but would like an option to get it out of the way while on a call too.

amyfeit by Listener
  • 0 replies

SMS for individuals (10DLC)

I am an individual. I do not own or run a business. I got a Zoom phone so I could talk and text and hold unlimited Zoom meetings with my family across the country. My account type is Pro (Named Host). I am the Owner and Admin.Like all the other Zoom ...

eli-hu by Listener
  • 16 replies

Polycom Transfer to Voicemail

With our old phone carrier (ENA), the secretaries in our school buildings could transfer a call directly to a teacher's voicemail. That option no longer appears for them with Zoom. Is there something on our end we need to do in order for that to work...