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On April 16, between 2:25 P.M. ET and 4:12 P.M. ET, the domain zoom.us was not available due to a server block by GoDaddy Registry. This block was the result of a communication error between Zoom’s domain registrar, Markmonitor, and GoDaddy Registry, which resulted in GoDaddy Registry mistakenly shutting down zoom.us domain. Zoom, Markmonitor, and GoDaddy worked quickly to identify and remove the block, which restored service to the domain zoom.us. There was no product, security or network failure at Zoom during the outage. GoDaddy and Markmonitor are working together to prevent this from happening again.

Outgoing call

931
Newcomer
Newcomer

‎2024-04-01 02:26 PM

While calling we are facing a voice note that "Sorry  your requested service is not available in your calling plan|" Although we have purchased US Canada Unlimited

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Eliot
Community Champion | Zoom Partner
Community Champion | Zoom Partner

‎2024-04-02 04:25 AM

hi 931,

 

assign your us canada unlimited plan license(s) to the user(s) who need(s) to make outgoing calls.

Managing phone users (zoom.com)

 

Did my response answer your question? If so, please don't forget to mark the reply as an accepted solution.

 

thanks, eliot

 

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