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What is the Zoom Phone System?

Zoom's enterprise phone software is the scalable cloud phone solution for businesses of all sizes. Explore the Zoom Community's Recent Activity below to join the Phone System conversation and connect with other members. If you're still looking for support, browse our Zoom Phone support articles or start a new discussion below!

Recent Activity

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Latest Posts Trending Posts Solved Unanswered

Resolved! Call Quality/Dropping on Mobile App

All, Some of our users are having call quality issues when using the mobile app on their cell phone. This situation is unique because if they just made the call on the cell phone itself, not through the app, they do no see the same quality/connection...

Resolved! Email to Text Address

We have a team of people set up with Zoom phone including SMS messaging. They are needing to receive text pages from an automated system that sends alerts out to a group of cell phones and pagers. The system requires a email to text address, and does...

Jordan_T by • Listener
  • 1044 Views
  • 9 replies
  • 3 likes

Resolved! Search user for Auto Receptionist/IVR Membership

We switched to Zoom phone a few months ago, a few hundred users. Our onboarding/offboarding team is looking for a way to find out what auto receptionists/ivr's a user is connected to.We can see membership for Call Queues in the admin console, but we ...

Exec can't call assistant using Zoom phone

We have an executive that when he tries to call his assistant, it goes straight to voicemail and then she receives a notification that she has a voicemail. If he calls her cell from his Zoom phone, he gets a message that his call cannot be completed ...

Block Outgoing calls -

I want to block outgoing calls from certain extensions/common area phones? but i want them to be able to call internal extensions only? also can i block international calls on certain extensions?

RyanLe by • Listener
  • 647 Views
  • 5 replies
  • 0 likes

Share line unavailable

I recently changed a user over to Zoom phone. Now, when he tries to dial another extension he receives a message that says "Share line unavailable!" and hangs up. Any idea what to do to get past that? All settings look fine. We're using a Yealink t27...

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