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Zoom's enterprise phone software is the scalable cloud phone solution for businesses of all sizes. Explore the Zoom Community's Recent Activity below to join the Phone System conversation and connect with other members. If you're still looking for support, browse our Zoom Phone support articles or start a new discussion below!
Anyone know how to disable the auto receptionist in Zoom Phone so calls
go straight through to the app? I'm a solo consultant and don't need a
robot to annoy clients.
Hi we are new to zoom phone. Testing our setup, calling into our zoom
phone number, there was a dialtone. But no user was logged in. Should
the zoom phone not ring if we are not signed in? our set up is shared
line. We tested during normal business h...
Can the 'dial-by-name' directory audio prompts be changed to match the
IVR voice settings?The default voice within the 'dial-by-name' directory
is quiet jarring next to the IVR selected voice. It comes off as
unprofessional.
I am the only user on my zoom phone and when it was set up it was set up
as a company user with an auto-attendant. Is there a way reverse this
set up, I do not want my callers to have to dial an extension for me
when I am the only user.
Have Zoom Phone for about 162 users. Our users use a combination of Zoom
app and Polycom VVX310 desk phones. Most use both (have a desk phone and
use the app when remote). Our front desk uses a Polycom desk phone but
mostly uses the Zoom app with the...
All of the sudden our blind transfers from desk phone's are failing. We
press Transfer, Transfer Call, Select User and when their phone starts
ringing, select Transfer. It then shows a red "Transfer Failed" I just
discovered that I can keep pressing ...
When I find an ATA that allegedly works with Zoom Phone, I look to
purchase and cannot find them anywhere, even on ebay. Anyone have some
that are still available to purchase somewhere for Zoom Phone? Thanks!
We have a few dozen wonderful Zoom Rooms, all of which are taking
advantage of integrated Zoom Phone in lieu of dedicated Conf Phone
hardware. The rest of our main campus, however, is still on a Mitel PBX
and staff is so used to dialing 9 to get out ...