Reaching Front Desk Operator by Dialing "0" | Community
Skip to main content
F
Newcomer
Fazha
Newcomer
May 9, 2023
Solved

Reaching Front Desk Operator by Dialing "0"

  • May 9, 2023
  • 2 replies
  • 0 views

We are migrating off of a Cisco CUCM phone system going to Zoom Phone. Currently users on Cisco phones are able to dial "0" to get to the front desk operator. Is this possible with Zoom? I see that extensions have to be from 3 to 6 digits in length. Thank you!

    Best answer by HappyZoom

    Can you try the "Routing rule" configuration likes below screenshot? Thanks.

     

     

    2 replies

    H
    Employee
    HappyZoomAnswer
    Employee
    May 10, 2023

    Can you try the "Routing rule" configuration likes below screenshot? Thanks.

     

     

      F
      Newcomer
      FazhaAuthor
      Newcomer
      May 10, 2023

      Thank you. This worked perfectly!

      C
      Newcomer
      CEREVITY
      Newcomer
      January 17, 2025

      This solution is no longer valid for 2025 unfortunately

      Terms & ConditionsAccessibility statement
      Copyright © Zoom Communications, Inc. All rights reserved.