Reaching Front Desk Operator by Dialing "0"

[Fazha]

We are migrating off of a Cisco CUCM phone system going to Zoom Phone. Currently users on Cisco phones are able to dial "0" to get to the front desk operator. Is this possible with Zoom? I see that extensions have to be from 3 to 6 digits in length. Thank you!

[HappyZoom · Accepted solution]

Can you try the "Routing rule" configuration likes below screenshot? Thanks.

[Fazha]

Thank you. This worked perfectly!

[John_P]

Do you have to turn on "Multiple Sites" to do this?

[CEREVITY]

This solution is no longer valid for 2025 unfortunately