Hi,

I was accidentally clicked the educator account when i was doing the sign-up process. I didn't actually intend to have that and wanted to stick with a personal account. But I couldn't go back and restart the whole process. Now I can't log into my account. It was stuck in the education account activation page (attached the screenshot below). I seem to have no way to access my account.  Now I have to use another email address to log in for help. And I have to host a meeting next week using that account. Please help me out ASAP. Thank you so much!

Did you know that Zoom has over 2000+ apps in the Zoom App Marketplace? The University of Notre Dame is one of many customers leveraging the Zoom + Panopto integration which is a secure video portal for your Zoom recordings enabling customers to share recordings with people who couldn’t attend the meeting and recall relevant moments from any meeting.

The University not only leveraged the integration to automate capture for lectures but also created Tutor ND which provides virtual tutoring services to children of University employees and students in the local South Bend community. 

What kind of integration(s) are you leveraging at your organization? Reply in the comments below!

📖Read the rest of Notre Dame's story here:  https://explore.zoom.us/en/customer_stories/university-of-notre-dame/

Hi!

Sommaire en Français : Nous voulons les transcriptions automatisées en Français pour des raisons d'accessibilité.

Are there any plans for the automated live transcriptions (or even for recordings) to be available in other languages than English? The Otter.ai integration works really well when the spoken language is English, but we can't use it in our French language University. Accessibility is a major concern for us. 

Also, not to put any pressure on, but MS Teams is about to release live transcription in French soon, so it makes it hard for us to recommend Zoom over MS Teams to our 50K+ user base.

Hello! I am currently using my other account now because I mistakenly clicked the educator account. So I cannot activate my account and join in meetings now. The email that I used there is my student email and I can't log in. We also have an online orientation in Friday.

Please help me.

Thank you.

I'm setting up an Elmo OX-1 Document Camera & EIT-Elmo Interactive Toolbox  environment for virtual or online Zoom Tutoring.  I wanted to avoid "reinventing the wheel" if an Educator within the community has already done this. 
*  Pro/Con#1... I found was that ZOOM doesn't mention ELMO  products in it's Knowledgebase...???  Within the ED Profession, ELMO was one of the first companies to introduce document projectors and digital (USB) versions like the OX-1.  Given this, I'm assuming no one in the Community has been a Pioneer with this (look for the arrows in the back).

*  Pro/Con#2... I explored MS-Teams for this application, but found that the OX-1 projects the image "up-side-down" on my PC and seems to project OK to the Beta-Tester.  This is very annoying... try visualizing your whiteboard presentation as it is being mirrored up-side-down.

*  Pro/Con#3... Zoom-&-Elmo has a simple solution for this (unclick mirroring) >> couldn't find a similar solution with MS-Teams, so I abandoned it.

Anyone else with similar experience or other Best Practices... I would like to know to avoid issues like above.

@WMGaynor at Go2College

Migration from Chrome OS App to Zoom PWA required -

We previously communicated that Google planned to end support for Chrome OS Apps in June 2022. While Google has extended this timeline, we will continue to prepare for this change by ending support for our Chrome OS App in August. It will no longer be searchable in the Chrome Web Store store after Nov. 5, 2022. We are asking all customers to switch to the Zoom progressive web application (PWA) before Aug. 1. Administrators can migrate all users with an account-level switch by clicking into account management, then account settings, and enabling the “Auto-launch PWA when joining a meeting on Chrome OS.”

Hello,

I'm trying to find the correct settings to utilize Zoom as our virtual Writing Center. We have one tutor designated as a "greeter" each day log into the Zoom account, create the breakout rooms for all tutors on shift for the day, and make all incoming tutors co-hosts. 

The issue we are running into is when a tutor tries logging into the account from a new device or location, they are required to verify themselves by checking the email address associated to the account. The central email account for the Writing Center is a gmail, which unfortunately has it's own 2-factor authentication that kicks a verification code to my own personal email. What this means is that any time a tutor is required to verify themselves to open the center, they need to contact me so I can check my email and give them a verification code to gain access to the gmail, so they can get another code to gain access to the Zoom account. This is a problem because I'm also a part-time instructor and am not always available to do this. Plus it's just several unnecessary steps that slow down the process of opening the center. 

My question is: what sort of settings do other college tutoring centers or similar organizations use to allow multiple users the ability to open an account's personal meeting?

I have scoured the settings and am coming up empty handed and confused, and apparently my account type does not allow me the option to call support. I see that there is an "alternative hosts" option, but when attempting to add my tutors by their college-provided emails I get a pop up saying "only paid users can be added as alternative hosts," and I'm unsure why since their college accounts should be paid for. 

Any tips or insight would be greatly appreciated!

Hi!

I was looking to sign in to Zoom, but clicked the educator account at the bottom out of curiosity. I am now unable to sign in without being prompted to enter educator settings. Is there any way to disable this so I can just have a regular Zoom account again? I am currently using a different email to post this.

I saw another post about this and they had a number set up for support to contact them.

Thank you!