Hello,

I am representing a Developer from the profession. We have Zoom Oauth App and using that app we have one product that connects with Zoom to create meetings. We are facing an issue when we connect Two accounts with the same account and the same Zoom Oauth App.It allows to use recently connected Zoom account only. If we disconnect which we are facing an issue, It will work while another start sending an error, error we are getting is:
401 Unauthorized` response:
{"code":124,"message":"Invalid access token."}

Let me know if we are missing anything here. Thanks

You can require all meetings to be secured with one of the following security options: a passcode, Waiting Room, or Only authenticated users can join meetings. These options provide additional protection and privacy for your meetings and help prevent uninvited guests from joining.

If no security option is enabled, Zoom will automatically secure all meetings with Waiting Room.

How to enforce meeting security settings:
--> Sign in to the Zoom Web Portal.
--> In the navigation menu, click Account Management then Account Settings.
--> Click the Meetings tab.
--> In the Security section, click the toggles to enable or disable security settings for users on the account, including the Waiting Room and its customization, meeting passcodes and their complexity, and authentication profiles to control who can join meetings hosted by your account.
(Optional) To prevent all users in your account from changing a setting, click the lock icon next to a toggle, and then click Lock to confirm the setting.

See the full article here:
https://support.zoom.us/hc/en-us/articles/360059665892-Requiring-meetings-to-have-one-security-option

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Current Health from Best Buy Health transformed its healthcare delivery by providing care-at-home offerings to patients, enabling them to access medical care on their terms. With their Hospital at Home solution, patients have the option to receive treatment from the comfort of their homes through video visits with trusted healthcare providers. Tom Roberts, the director of product management, highlights the importance of high-quality video communication for healthcare, which led them to integrate Zoom Meeting SDK into their solutions. The adoption not only improved the patient experience but also made it easier for providers to collaborate, offer interpreter services for non-English-speaking patients, and provide closed captioning for the hearing-impaired.

The enhanced reliability and accessibility of Zoom have been well-received by both patients and providers, leading to improved patient outcomes and positive feedback from nurses and healthcare professionals. Their full adoption has significantly sped up the implementation of their solutions, allowing them to focus on optimizing patient satisfaction and reducing the burden of healthcare costs. By embracing technology to connect patients and providers seamlessly, Current Health is transforming how healthcare is delivered, empowering patients and facilitating more efficient and convenient healthcare experiences.

You can learn more about it here.

Do you have any similar organizations or stories?

Opal HealthCare manages 80 residential aged Care Communities located in metro and regional areas across Australia. They have a key purpose: to bring joy to the people they care for.

These communities are a world away from the traditional idea of aged care, and Zoom is playing an instrumental role in how those living in aged care are thriving.

Roseanne Cartwright, Opal HealthCare’s Director of Communications and Community Engagement, says the COVID-19 pandemic has provided their team with a unique opportunity to find solutions that give residents special experiences even when they can’t interact with people in person.

“For our residents and families, the most difficult part of COVID is not being able to see one another in-person for, at times, many months,” Cartwright said. “So, for our residents, there was a gap in the connections they’d normally have.”

An answer in Zoom

The Opal HealthCare team decided the best way forward in helping residents cope with COVID restrictions – and missing seeing their loved ones – was to roll out an additional 340 tablet devices to their Care Communities.

They also trained more than 360 team members to use Zoom’s video communications platform, and the benefits were immediate. According to Cartwright, Zoom enabled residents and families to connect daily or weekly – or whenever they wanted to chat to friends and family – via video calling.

“The ability to see your loved ones face to face, and to have that peace of mind, knowing that they look good and they’re comfortable – this has been enormously important to both our families and our residents,” Cartwright said.

“At Opal HealthCare, our residents represent 26 different nationalities, who are used to talking in their own language. For those families to continue to connect and be able to speak together in their first language with no barriers, has been a great relief to them. One [resident] was able to meet her great-granddaughter for the first time over a Zoom call. These moments are just so important.”

Tech has no age limits

What’s been inspirational for the team at Opal HealthCare is seeing how well technology is able to play a role in residential aged care. Residents who might never have used any kind of tech before, are now embracing Zoom and willing to learn as much as they can.

“With Zoom, many residents are getting so excited about what they can do. They’re feeling really included in the community because now they’re using the same technology that their grandchildren are using,” Cartwright said.

“Our residents love using the iPads for their Zoom calls, and they know just how to do it. We’ve got specially designed cases, which are easy for them to hold, and we have team members ready to help when necessary.

“We have a great deal of enthusiasm from residents who are looking forward to their daily or weekly Zoom calls. And another great opportunity via Zoom is being able to connect team members from across our Opal network around Australia.”

Opal HealthCare’s Chief Information Officer, Tan Nguyen, says residents have enjoyed more than 700,000 “Zoom minutes,” so there’s no doubt their love of Zoom will go well beyond the pandemic.

“I think it’s really exciting that residents, of any age, can come into our Care Community wanting to learn a new skill: technology. At Opal, we are lucky to have innovation as one of the key pillars within our strategy,” Nguyen said.

“There are many examples of how residents have adapted to using Zoom, but it’s also beyond just interacting and talking with their family members. There have been times when a resident hasn’t been able to attend a wedding, for example, so the wedding has been streamed over Zoom. It feels very fulfilling for us that we’re able to bring them that experience, all through the use of Zoom.”

The future of aged care

The Opal HealthCare team is working to further improve resident care, building out its innovation team so that Opal remains at the forefront of aged care. Tech – and Zoom – will continue to play a major role in future plans.

Roseanne says that when it comes to Zoom in aged care, there are endless possibilities.

“There is no stopping us. Our innovation team is working incredibly hard. What can we do next? When people think of Opal HealthCare, we want them to think that everything is possible,” Roseanne said.

“For residents in our care, who are increasingly tech-savvy, we’ve got to be at the forefront. We want them to think, no matter what their situation is, everybody has the opportunity to live in our care with love, purpose, and belonging – and being able to continue to do the things that are unique to them.”

To learn more about how Zoom can elevate your business communications and services you can provide, schedule a demo with a Zoom product specialist today!

I want to set up a screen with two camera input:  

One camera is pointed at me.  One camera is pointed down at a pad of paper.  I want to be able to switch cameras with a keystroke.  Each camera needs separate rotate and mirror options.

So far this doesn't seem possible within zoom.

A second way to do it would be to have a camera aimed at either whiteboard or notepad and bring that up on a second monitor at my end, then I can share that screen.  This doesn't work two way, as most kids don't have a dual monitor set up.

I can see it likely meaning that a student needs to acquire a bit of hardware.  Most laptops now have cameras built in.  Many kids have cell phones, and/or their parents have an old phone.  This gives a second camera.  There are inexpensive adapters to put a cell phone on a tripod.   USB cameras aren't very expensive, but tend to be less capable than a phone. 

Need to ensure that there is only a single audio channel present.

It's really hard to have a camera looking over your shoulder and write.    You want the camera support on the opposite side, across from where you sit.  You want the camera for the writing platform  looking straight down so that the whole image is in focus, and you don't have keystone distortion.

Apple phones tend to auto rotate the image, and this gets confused when the phone is horizontal.

In a typical session I may want to:

* sketch on a pad

* write equations on a pad

* lay a sheet of graph paper over the pad

* lay a calculator over the pad, and show how to use it.

* Bring up a program on a second screen (Geojabra, matlab) and show them how to use it.

* have a mini window showing me what I'm currently transmitting.

* have the student run a program on their screen in a way I can see their work.

Anyway, I'm looking for ideas on how to best set this up.

Green Bay Area Public School District (GBAPS) transformed its communication system by replacing its inflexible on-prem phone systems with Zoom Phone. This transition enabled the staff to work remotely and in hybrid environments, addressing the limitations of the previous setup. By leveraging the Zoom API, they integrated their security system with Zoom Phone, ensuring automatic phone calls to school safety personnel during security alerts.

Additionally, this transition facilitated a healthy work-life balance, allowing staff members to participate in evening board meetings from the comfort of their homes. The district's virtual school stood out by providing students with authentic GBAPS classroom teachers teaching their district’s curriculum.

Click here to learn more!

Do you have a similar program at your school or university? What Questions or comments do you have? Let us know below!