Maintenance is being performed on Zoom's support site on November 4 that may cause support impact. For more information, please click here.
Everything you need to work together, all in one place.
Explore Zoom One's Collaboration ToolsConnect virtually from anywhere with Zoom Meetings
Collaborate together with Zoom Chat
Call the world with Zoom Phone
Create and brainstorm with Zoom Whiteboard
Rich conversation analytics to improve sales
Send and receive messages and calendar invitations
Bring fluid interactions to hybrid teams with Zoom Huddles
Remove the hassle of traditional scheduling with Zoom Scheduler
Innovative video solutions for every meeting space.
Bring meeting spaces online with Zoom Rooms
Conference Room Connector links existing rooms to Zoom
Innovative solutions for every space
Solutions to host impactful virtual and hybrid experiences.
Find a Solution for Every EventHost hybrid and virtual events with Zoom Events
Elevate your brand with single session events powered by Zoom Sessions
Broadcast at scale with Zoom Webinars
Host and attend classes, group events, and more OnZoom
An omnichannel cloud solution optimized for video.
Engage customers with Zoom Contact Center
Deliver intelligent support with conversational AI
Optimize contact center agent performance and engagement
Zoom solutions elevate collaboration across vertical use cases.
Discover Zoom Industry SolutionsEnabling exciting new ways to teach, learn, and connect globally
Transforming client engagement and employee experiences
Improving collaboration between agencies, ministries and constituents
Connecting care, collaboration, and medical innovation
Real-time communication, anywhere in the world
Bridging the in-store and online experiences
Expert support and services for all your design, strategy, implementation, event, and hardware needs.
Global Services
Hardware purchase and subscription options
Flexible subscription plans for hardware
Protect certain data at rest with your own encryption keys
An open platform that allows developers to build Zoom apps and integrations.
Explore thousands of apps that work with or within Zoom
Documentation for building with Zoom's technology using SDKs, APIs, and webhooks
Post your questions and get help from our developer community
Zoom Partners bring Zoom's communications platform to market through alliance, sales, and service partnerships.
Explore Zoom's technology ecosystem
Find a trusted Partner
Learn about Zoom's Partner Programs
Access marketing & sales resources
Login to the Partner Portal and click 'Learn'
Discover new ways to use Zoom solutions to power your modern workforce.
Access expert-led tutorials on Zoom products and features.
Network with other Zoom users, and share your own product and industry insights.
Get documentation on deploying, managing, and using the Zoom platform.
Keep your Zoom client up to date to access the latest features.
Download CenterDownload hi-res images and animations to elevate your next Zoom meeting.
Browse Backgrounds2023-09-12 06:45 AM
I am not a developer. There is nothing I have created to work within my zoom account. But I got the message about the jwt deprecation.
I apparently have one app that was jwt. It's the developer.zoom.us API
I have no idea what this is or why I have it. I have tried emailing support and the answer wasn't helpful. They also closed the ticket so my response requesting more information isn't going anywhere. The support chat keeps asking me to rephrase the question. IM on the zoom facebook page has not responded.
Can anyone here tell me if I need to take any action about this API?
Thanks!
2023-09-12 09:51 AM
Thanks. I'd read the FAQ. Based on the blog, I"m going to assume that since this is a zoom API, zoom is responsible for updating it?
2023-09-12 10:09 AM
@judyk It is now automatic. Current users of the JWT app type should migrate to the newly introduced server-to-server Oauth app or an OAuth app as a replacement for their JWT app. See the JWT app type migration guide for more.
Q: I use a JWT app developed by a Zoom. What should I do?
A: For instructions on how to migrate specific integrations developed by Zoom, see the guides below.
2023-09-12 05:21 PM
Thank you! This was very helpful. I couldn't figure out how to deactivate it, but I think that on Sept 1, when I followed the instructions for switching to OA (by removing the integration in acuity with zoom and then adding it back again) that it must no longer be an active jwt integration. The logs stop on Sept 1, which is when I did that action.
2023-09-12 11:09 AM
Thank you. I'm still not clear.
The one that is a jwt in my account is none of the ones mentioned in these link. As I put in the original question, it is
developer.zoom.us API
I don't know where it came from, why I have it, IF it's doing anything for me, or if I need to worry about it.
2023-09-12 11:43 AM
@judyk I see. If you want to know if your account is using this, as an account administrator, login to your App Marketplace, go to Manage > Apps on Account > Created Apps. In the dropdown showing OAuth Apps, choose JWT. Click the three dots in the Action column and choose View Call Logs to show the logs associated with the JWT app type. See Managing the Zoom App Marketplace for more details about the Admin Dashboard.
And if it's no longer being used, you can delete the JWT app. On the Marketplace app management screen, click the option to Remove App and click Remove in the modal to remove. Understand that if you delete your app you will not be able to get it back. Be sure that you've reviewed the logs to be sure that you are no longer using your app before you delete it. You can also deactivate it to see if it causes any issues, and reactivate it as you work to move your integrations off JWT.