Customer Success Forum
cancel
Showing results for 
Search instead for 
Did you mean: 

Welcome to the Customer Success Forum!

Welcome to the Customer Success Forum! This is a collaborative place for Zoom users to share customer success stories, learn about upcoming events, and exchange use cases for helpful ways to use Zoom features.

Recent Activity

How do I recover recording made in 2021?

Hello, 

I am a professor at Durham University. I created zoom recordings in 2021. They don't exist anymore. How do I recover them?

 

Thank you.

 

Best.

PB

 

 

reply-icon Latest Reply - 

Zoom recordings do not open.

Zoom recordings do not open. I log in with the e-mail given to me by the school, but it does not open. I used to be able to enter, but now it always throws my name on the form where I have to write my last name. I enter my name and surname, but its a... Show more

Zoom recordings do not open. I log in with the e-mail given to me by the school, but it does not open. I used to be able to enter, but now it always throws my name on the form where I have to write my last name. I enter my name and surname, but its always throws the same jersey and does not open the registration.


Show less

reply-icon Latest Reply - 

Beep when chatting

Zoom chatting with you and your zoom 10 year experience marketing manager at the same place as last year 

Literature

Does anyone know any links to any type of event that involves literature? This is for my final and I just need an event that is at least 30 minutes. Send links or codes so I can join. I want to get it done by at Memorial Day. Please and thank you 

simple calculator?

Does zoom have a simple calculator, NOT a graphic, calculus, or advanced calculator that I can use with children?

reply-icon Latest Reply - 

Trying to develop simultatneous live captions. I've already upgraded my account.

Hello.I am coordinating a zoom meeting with another class in Brazil. We've purchased the add on for live translations- and I've already changed my settings to see this in zoom. However, the captions do not show on screen for me as host, and when I lo... Show more

Hello.

I am coordinating a zoom meeting with another class in Brazil. 

We've purchased the add on for live translations- and I've already changed my settings to see this in zoom. 

However, the captions do not show on screen for me as host, and when I log in as a user, I cannot see the translations or have options for captions. 

None of the articles I read helped. 

Please advise how to set up, or should I cancel this add on feature, since it is not working? 


Show less

reply-icon Latest Reply - 

camaras apagadas

seria muy importante que zoom facilitara informacion sobre las camaras apagadas, que se genere un estadistico por reunion para que se lleve un control de quienes tienen la camara apagada y por cuanto tiempo.}

 

Resolved! Beep when chatting

I'd like to hear a beep when a student types his answer in the chat. Is this possible?

reply-icon Latest Reply - 

정기결제를 취소했는데 계속해서 정기결제가 되고 있습니다.

정기결제를 취소했는데 계속해서 정기결제가 되고 있습니다. 3달째 입니다. 심지어 결제는 되는데 줌 사용은 기본 무료로만 됩니다. 어떻게 되는 것이지요? 청구서를 보면 청구기록은 남아있고 사용은 여전히 가장 무료버전만 되는데, 당장 정기결제 해지해주세요. 

reply-icon Latest Reply - 

Zoom Learning Center start the course issue

I'm trying to start a course but it keeps showing me this window 

MJK88_0-1680688001538.png

I try several times with different course 

same issue

reply-icon Latest Reply -