Hi!

I was looking to sign in to Zoom, but clicked the educator account at the bottom out of curiosity. I am now unable to sign in without being prompted to enter educator settings. Is there any way to disable this so I can just have a regular Zoom account again? I am currently using a different email to post this.

I saw another post about this in January, and they had a number set up for support to contact them.

Thank you!

Boost your Zoom skills this October! Join our upcoming events to get your questions answered, discover productivity tips, and see what’s new—all in one month.

Check out the full lineup here:

📆 October 1:  Zoom Workplace Open Office - Designed to showcase how Zoom’s tools can transform your workplace into a productive environment and get all your questions answered!

 

📆 October 8: Zoom Phone Open Office - Open space to ask questions, learn best practices, and discover how to optimize your call management and workflows. Bring in your questions!

 

📆 October 9:  What's New at Zoom - Discover everything new Zoom released in September, including a Zoomtopia recap, a must-see!

 

📆 October 15:  Zoom AI Companion Open Office - Dive into the value of Zoom AI Companion and its pivotal role in enhancing workplace efficiency and collaboration and have your questions answers!

 

📆 October 22:  Zoom Contact Center Open Office - Explore contact center offerings and ask lots of questions!

 

📆 October 29: Zoom Workplace: Admin & User Best Practices - Learn how to get the most out of Zoom Workplace—from Meetings and Team Chat to Zoom Phone, Mail, Whiteboard, and more. 

 

For more events, including live and on-demand training, visit our Customer Success Hub.

 

Don’t miss out—reserve your spot and take your Zoom skills to the next level!

 

- Zoom Digital Customer Success 🌟

 

If you often leave the same message for multiple contacts, Zoom Phone’s Voicemail Drop is a real time-saver. This feature lets you drop a pre-recorded voicemail directly into someone’s inbox without staying on the line. It’s perfect for reminders, follow-ups, or outreach campaigns where consistency matters.

Voicemail Drop works with Zoom Phone accounts that have the necessary Zoom Phone Power Pack add-on, and messages can be uploaded or recorded directly in Zoom. Each clip can be up to 45 seconds, and you can store multiple messages for quick access. Once sent, the call ends automatically, allowing you to move on efficiently.

The benefits are clear: it saves time, keeps messaging consistent, and reduces the need to wait for voicemails. While it’s excellent for standard messages, it’s best used thoughtfully in situations where a personal touch isn’t required.

By leveraging Voicemail Drop, you can streamline your communication and focus your energy on calls that truly need your attention, making your outreach both faster and smarter!

To learn more and get started, here's a couple of good Knowledge Base Articles on Enabling Zoom Phone voicemail drop and Using Zoom Phone voicemail drop.

I'm part of a nonprofit that allows various people enter the zoom account using the same password and user name. There is no specific administrator or different passwords for different people to enter.

Recently someone entered the zoom account and started a meeting. They were in the meeting but it was not acting like they were the host of the meeting. They could not see when new people were in the waiting room, waiting to join the meeting.

Is it possible that when I went into the account an hour before the meeting to create a different meeting on a different date, when I didn't sign out of the account after I was finished, could that have created a problem for the person starting the meeting?

I wasn't at the meeting with them so I am not certain what they experienced but they did say that they couldn't see all of the people in the waiting room, and so, could not let them in to start the meeting.

While trying to install Zoom Workplace I encountered MANY comments from disappointed users.  I spent some 15-20 hours over several days as I tried to follow Zoom's recommended installation procedures.I did not achieve any success until I stepped away from the problem for a while and tried to figure out what was unique about my situation.  I have 3 computers running Zoom (actually 5) but only 3 were involved in this issue - 1 HP Notebook running Win 10 and 2 HP Notebooks running Win11.  The installation on #3 (Win 11) was the big problem.   All 3 had been working fine until I had a problem with #3 and I was forced to uninstall / re-install Zoom Workplace from scratch.

The attached PDF tells the long story of the various failed attempts in trying to get 64-bit Zoom Workplace installed and how I abstracted to figure out that it was not my problem, nor was the computer's configuration damaged - it was Zoom's installation instructions and procedures that really need to be improved.

The short version (workaround) is pretty simple, but it took multiple uninstalls/re-installs, running SFC, DISM, CCleaner, AVIRA, Malwarebytes,  Chkdsk, Memory Diagnostics, and many other actions to figure out there was nothing wrong with the computer and that I was not doing anything wrong - several aspects of the Zoom Workplace Installation procedures are misleading.

1. Download BOTH 32-bit and 64-bit versions of Zoom Workplace (in separate folders);
2. Run CleanZoom (instead of excellent uninstallers like REVO) because the Zoom uninstall/re-install procedures will setup the proper changes to the firewall settings and remove MOST (but not all) the registry entries;  Running REVO (or other uninstallers) may result in issues with user access, permissions and Firewall rules, so use Clean Zoom instead.
3. FIRSTLY, install the 32-bit version first (DO NOT install 64-bit until later) - 32-bit Workplace will install and then launch and you will get a warning that this version will become obsolete in December 2025.
4. STOP - There will be a link on the screen implying that clicking that link will download Workplace 64-bit.  DO NOT CLICK this link because it will download Workplace download 32-bit AGAIN and you will be stuck in an infinite loop of installing Workplace 32-bit.
5. SECONDLY, Kill Zoom Workplace 32-bit and install the 64-bit version you have already downloaded in a separate folder - 64-bit Workplace will install and then launch and you will be all set, but I recommend TWO more steps.
6. Run CCleaner or some other reputable registry cleaner (the cleaner will find a number of Zoom registry entries)  - DELETE these entries
7. Re-boot your computer (recommended)

NOTE-1: If you are running multiple computers in your environment, Zoom Workplace running on other computers will ask you to validate the identity of the computer on which you just installed/re-installed Workplace.

NOTE-2: If you want to make one last check before moving on, put a shortcut link on the Win11 Desktop and open the Properties TAB and check that the Comment field reads "Zoom workplace" - If you install 64-bit ONLY (and don't first install 32-bit), this Comment will read "Zoom UMX" and Zoom Workplace will launch, but it WILL NOT CONNECT YOU TO MEETINGS.  For for my Win10 notebook, the Properties Comment field is blank.  I'm not going to mess with this installation find out whether a fresh uninstall/re-install will put "Zoom workplace" in the Comment, but I'll surmise that if the Comment field reads "ZOOM DMX" that something is wrong with the installation.

Have fun and you should also have success,

Paul Collins - virtual dance room