Maintenance is being performed on Zoom's support site on November 4 that may cause support impact. For more information, please click here.
Everything you need to work together, all in one place.Explore Zoom One's Collaboration Tools
Connect virtually from anywhere with Zoom Meetings
Collaborate together with Zoom Chat
Call the world with Zoom Phone
Create and brainstorm with Zoom Whiteboard
Rich conversation analytics to improve sales
Send and receive messages and calendar invitations
Bring fluid interactions to hybrid teams with Zoom Huddles
Remove the hassle of traditional scheduling with Zoom Scheduler
Innovative video solutions for every meeting space.
Solutions to host impactful virtual and hybrid experiences.Find a Solution for Every Event
An omnichannel cloud solution optimized for video.
Zoom solutions elevate collaboration across vertical use cases.Discover Zoom Industry Solutions
Enabling exciting new ways to teach, learn, and connect globally
Transforming client engagement and employee experiences
Improving collaboration between agencies, ministries and constituents
Connecting care, collaboration, and medical innovation
Real-time communication, anywhere in the world
Bridging the in-store and online experiences
Expert support and services for all your design, strategy, implementation, event, and hardware needs.
An open platform that allows developers to build Zoom apps and integrations.
Zoom Partners bring Zoom's communications platform to market through alliance, sales, and service partnerships.
Discover new ways to use Zoom solutions to power your modern workforce.
Access expert-led tutorials on Zoom products and features.
Network with other Zoom users, and share your own product and industry insights.
Get documentation on deploying, managing, and using the Zoom platform.
Create a simple, secure solution with Zoom Phone for workers that are "On Call"!
Zoom Phone enables organizations with on-call employees to have calls redirected to their mobile Zoom application (on iOS or Android) and be notified with secure transcribed messages (voicemail or SMS) while meeting compliance.
Requirement: Healthcare providers, biotech, pharma, behavioral health, small clinic customers must have a BAA (Business Associates Agreement) with Zoom to enable/achieve HIPAA compliance.
How does this work?
Healthcare providers can utilize Zoom Phone's native Call Queue feature to achieve this workflow and outcome.
Must be a Zoom Phone Licensed user.
Each person "On Call" must have a Zoom Phone License
1. Create a Zoom Phone Call Queue in the Zoom Portal
2. Route after-hours call to the On-Call call queue.
3. "On-Call" workers can opt-in or opt-out to take "on-call" calls with a simple toggle.
Calls are routed to on-call personnel securely.
Simple, easy way to turn on/off.
Calls can be recorded and transcribed.
Calls are sent to Zoom Phone work number and not a personal cell phone.
Messages show the caller ID name and number of the caller and a transcription of the voice mail message if left.
SMS back and forth to patients securely from Zoom Phone Number, not from a personal cell phone.
Call back from the company On-Call number - not a personal cell phone number.