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Welcome to the Customer Success Forum! This is a collaborative place for Zoom users to share customer success stories, learn about upcoming events, and exchange use cases for helpful ways to use Zoom features.
Thank you so much for taking the time to join our first What's New at Zoom webinar. If you were not able to join us, we've got you covered with a comprehensive summary of the event. Check out the reco...
Have you heard about Zoom Phone's latest AI Feature? 樂Check out this Zoom Clip! Want to learn more? Here's a more detailed Support Guide just for you!
Welcome to the Customer Success Forum on the Zoom Community! We are thrilled to extend a warm welcome to each and every one of you to the Customer Success Forum! This is a space where we come toge...
Also, there's no discussion board for Clips. Can anyone help with my log in issue? Again, I'm logged in -- and I've logged in and out several times.
HI. Is Zoom Pro HIPAA compliant? Than you
I recently had a productive conversation with a customer, regarding optimizing his team's Zoom meeting experience. His primary focus was on robust security measures without hindering participant ease-of-access. Passcode authentication, a standard sec...
I have been going through the Zoom administrator training. Two courses I finish, get to 100% but I still told it is not complete. (Not getting the certificate of completion). I can only go back to where I felt off or start. I have gone through the se...
Apologies if this has been asked a lot - I didn't know what to search for. Our Licences are: Zoom One Business and Zoom Events. We're trying to get started on Zoom Webinars and want users to register but don't want them to have to enter One Time Pass...
Hello, I hope this message finds you well. We are in the process of integrating Zoom into our website portal to facilitate our Online Meetings (1 to 1) functionality for our participants, and we seek your expertise to address some specific queries. O...
AVI-SPL ’s VP of Solutions Enablement, Derrick Kelly, says that "Zoom Contact Center allowed us to transition to a cloud-based solution which gave us needed capabilities that we did not get from our legacy system and also gave us room to grow as ou...
A client of mine that I worked with recently was a postgraduate-only school and was well-known globally for its advanced research, modern facilities, and excellent science, technology, and management programs. When the pandemic started back then, the...
We have licences for Zoom meetings and Zoom events. We have reocrded meetings for our zoom event and clicked on Simulive to add the video to our event. The video is unavailable and cannot be uploaded via events. Is there another way to add our videos...
Hello, We are trying to improve the accuracy of the transcript/Closed-captions for our students at the community college I work at. We are hoping to find a way that the instructors (hosts) do not need to go in and edit the captions themselves. We hav...
