Customer Success Forum
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Welcome to the Customer Success Forum!

Welcome to the Customer Success Forum! This is a collaborative place for Zoom users to share customer success stories, learn about upcoming events, and exchange use cases for helpful ways to use Zoom features.

Recent Activity

FAQs for Zoom Meeting

The following are answers to some of the most common questions or problems users come across.

trickynikki by Listener | Zoom Employee
  • 0 replies

Inaccurate attendance report

I have just completed a Zoom meeting, the number of participants shown in the report page in Zoom is 90, however, after I have exported the attendance report, the file only contained 10 participants. What can I do? Can zoom help us export? I feel hel...


Hi, I conduct lessons on zoom and I post the lessons' recordings online. Zoom sent me a note saying that I don't have anymore room on cloud to save other recordings. If I delete the recordings on cloud I wont' be able to show the lessons on the websi...

Bea21 by Listener
  • 1 replies

Simulive for Zoom Events

In the past few months, I've been encountering a lot of customers having the same use case when it comes to their company all hands and new hire trainings. They would usually run the same programs having the same speakers and talk about the same topi...

lancetlc by Attendee | Zoom Employee
  • 4 replies

Changing Video Settings -- Help!

I have viewed instructions and videos for changing video settings. They all refer to a little green Video icon under Settings. However, under my Settings, I have nothing of the kind. Nothing that refers to Video Settings and no little green camera ic...