Maintenance is being performed on Zoom's support site on November 4 that may cause support impact. For more information, please click here.
Everything you need to work together, all in one place.Explore Zoom One's Collaboration Tools
Connect virtually from anywhere with Zoom Meetings
Collaborate together with Zoom Chat
Call the world with Zoom Phone
Create and brainstorm with Zoom Whiteboard
Rich conversation analytics to improve sales
Send and receive messages and calendar invitations
Bring fluid interactions to hybrid teams with Zoom Huddles
Remove the hassle of traditional scheduling with Zoom Scheduler
Innovative video solutions for every meeting space.
Solutions to host impactful virtual and hybrid experiences.Find a Solution for Every Event
An omnichannel cloud solution optimized for video.
Zoom solutions elevate collaboration across vertical use cases.Discover Zoom Industry Solutions
Enabling exciting new ways to teach, learn, and connect globally
Transforming client engagement and employee experiences
Improving collaboration between agencies, ministries and constituents
Connecting care, collaboration, and medical innovation
Real-time communication, anywhere in the world
Bridging the in-store and online experiences
Expert support and services for all your design, strategy, implementation, event, and hardware needs.
An open platform that allows developers to build Zoom apps and integrations.
Zoom Partners bring Zoom's communications platform to market through alliance, sales, and service partnerships.
Discover new ways to use Zoom solutions to power your modern workforce.
Access expert-led tutorials on Zoom products and features.
Network with other Zoom users, and share your own product and industry insights.
Get documentation on deploying, managing, and using the Zoom platform.
This week I had an extremely interesting strategic conversation with an Association Management firm that stood out to me. Apart from their own account, they are also managing 34 individual Zoom accounts. With this work setup, their team heavily relies on the Zoom Team Chat. Zoom Team Chat allows both free and paid users to streamline communications between team members and external Zoom users with instant messaging integrated to the Zoom platform. For them, this is a one-stop shop because it helps them keep their distributed teams informed and company culture alive.
During the session, some of the benefits mentioned were: it’s easy to manage and deploy, improved time-to-employee effectiveness which empowers their staff and offers advanced features and functionality that save time and enhance collaboration.
Also, some of the key features that they’re fond of are the Meet with Video, Zoom Phone Call (for their ad hoc meetings) and Schedule Meeting buttons. Since they are happy with these accessible features, I shared a recently added button which is the Share screen in chat which allows users to click the new Screen Share button to share their screen with another chat user which made them very excited to try.
They’re also leveraging another new feature which is the Continuous Meeting Chat. This allows meeting participants to communicate before, during, and after a meeting by creating a dedicated group chat in Zoom Team Chat for all meeting participants. I also told them that the ability to Schedule a Message is now part of the Team Chat roadmap and they’re really looking forward to utilizing it. Since they are working with various accounts, this upcoming functionality will allow them to schedule a chat to be sent at a later time, to better align with a team member’s time zone, working hours, and OOO plans.
These helpful items really confirmed that Zoom Team Chat is adding value to their subscription and is continuously evolving to meet various customer use cases. It’s definitely not only for instant messaging but a lot more! Truly with Zoom, productivity knows no bounds. Your days will be filled with seamless collaboration, intelligent insights, and boundless opportunities for growth.
Are you using the Zoom Team Chat today? If so, how and what are your favorite features? Join the fun by adding comments and posting your questions below!
I absolutely love Zoom Team Chat! I enjoy how easy it is to stay organized with folders, but I've definitely been loving the addition of the continuous meeting chat. That way, I don't have to worry about losing any important chats when a meeting ends 😍
I recently spoke with a customer from the finance industry, who has been using Zoom Team Chat for a while but has not heard about the Continuous Meeting Chat feature. Upon learning what it was all about, she was so eager to use it that she immediately enabled it for their account. The customer shared that it would be a great feature to leverage especially for their recurring meetings so no one would miss out on any chat messages or images shared in the chat during their meeting.
I have a question maybe you can help. I have a recurring meeting and with the new continuous chat I am trying to get the regular attendees of this meeting to be able to use the continuous chat in between the meetings. I've shared the chat link but only a couple of people have been able to get it set up. My question is how do I add select attendees to the continuous chat for the recurring meeting?
Zoom Team Chat is really great. Part of our company is still on Discord though, because they miss the notion of Teams in Zoom Team Chat. The idea for them would be to have Teams organized into Channels, where the conversations happen.
Does Zoom plan to add this notion of teams, to compete with Discord / MS Teams / Slack ? Thanks !
Thanks @crissyd for coming back to me.
We do make use or Zoom Team Chat channels ; but we would like to organize channels through Teams.
eg. We create a team with members A, B, C, D. Within this team, we can create channels 1, 2, 3.
As people in our org are part of different teams, having to recreate various channels with the same team members is seen as something annoying, compared to how it works in Discord / MS Teams / Slack.
This method also makes sure that if you add/remove members from the groups then the memberships of these channels also follows suit. Here's the Support Article that you can reference as well.
There is also the option to create channels and sync membership using SAML mapping and APIs.