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Customer Success at Zoomtopia!

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Welcome to the Customer Success Forum!

Welcome to the Customer Success Forum! This is a collaborative place for Zoom users to share customer success stories, learn about upcoming events, and exchange use cases for helpful ways to use Zoom features.

Recent Activity

정기결제를 취소했는데 계속해서 정기결제가 되고 있습니다.

정기결제를 취소했는데 계속해서 정기결제가 되고 있습니다. 3달째 입니다. 심지어 결제는 되는데 줌 사용은 기본 무료로만 됩니다. 어떻게 되는 것이지요? 청구서를 보면 청구기록은 남아있고 사용은 여전히 가장 무료버전만 되는데, 당장 정기결제 해지해주세요.

JINWOOK by Listener
  • 1 replies

annotation using ipads

I can't get my zoom to allow annotations when screen sharing from an ipad, since all the students in my school use ipads this is a big problem. Any way to share screen ipad to ipad and write on each others screen without using whiteboard, want to wri...

andrew3 by Listener
  • 5 replies

cloud recording storage

Hello, I want to create a series of videos uploaded to the cloud for my class. I don't want them to distribute the videos, but when I upload the classes to google classroom, they only need the password to access the class... (or do they need to have ...

no video on zoom

Hi all, \has anyone encountered no video on zoom lately? I am pretty tech savvy and I cant figure out why there is no host video on my zoom when I am the host. I teach online and it annoying the student s cant see Czur document share I working...

NAUhsa by Listener
  • 1 replies

Multiple Meetings at the same time

Hi everyone!Is there any solution to have more than 2 meetings simultaneously, if I have Education plan? I've read that we can host up to 2 meetings but we have average 5 classes at the same time. we'd love to keep Zoom as we grow. Thanks!

zoom minimizing detection

I would like for zoom to develop a way to see if participants have minimized zoom to go off and play games or go to other websites. As a digital educator, keeping distractions to a minimum is impossible when they have access to the internet while in ...

MsPark by Listener
  • 2 replies