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The Zoom Community will be placed in read-only mode January 9th, 2026 through January 22nd, 2026 to deliver you a new and improved community experience!

The community will still be accessible, however, the creation of any new discussions or replies will be temporarily unavailable. We appreciate your patience during this time.

Welcome to the Customer Success Forum!

Welcome to the Customer Success Forum! This is a collaborative place for Zoom users to share customer success stories, learn about upcoming events, and exchange use cases for helpful ways to use Zoom features.

Recent Activity

Resolved! Customer Case Studies

Hello

 

I am just curious how a company gets listed on this directory

explore.zoom.us/en/customer_stories/good-american

 

Does zoom reach out to the brands or can we apply to be featured on these pages?

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Aktualisierung nicht möglich

- Ich möchte / muss Zoom aktualisieren, aber leider wird mir im Client die Option Nach Updates suchen gar nicht angeboten. Muss ich das irgendwo erlauben? - Wenn ich alternativ das jetzige zoom deinstalliere und die neue Version installiere sind, dan... Show more

- Ich möchte / muss Zoom aktualisieren, aber leider wird mir im Client die Option Nach Updates suchen gar nicht angeboten. Muss ich das irgendwo erlauben?

- Wenn ich alternativ das jetzige zoom deinstalliere und die neue Version installiere sind, dann auch die Konteneinstellungen weg? (ich bin admin für 2 Lizenzen und habe das letztes Jahr irgendwie hin bekommen)

zur Info: ich nutze noch Windows 10.


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NEU HIER: Einladungen kommen nicht an

Hallo zusammen, wer kann helfen, denn meine Einladungen kommen nicht an. 

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Where is the Recording & Transcript tab??

I'm trying to record a 5-7 minute presentation for my final, and I can't seem to find a tab that allows me enable computer recording. The article I found says I need to go to Account Management and then "Account Settings" to enable it. But I can't fi... Show more

I'm trying to record a 5-7 minute presentation for my final, and I can't seem to find a tab that allows me enable computer recording. The article I found says I need to go to Account Management and then "Account Settings" to enable it. But I can't find "Account Settings."

The only thing I see under Account Management is "Account Profile" and "Reports." No Account Settings. In "Account Profile" I only see my account type, my role, and my meeting capacity. "Reports" is also a dead-end.

I just want to record a 5-minute presentation on my computer. Please tell me if this is a bug or not and how to fix it. I can't use Clips because it only allows for 2-minute recordings. Please help!


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zoom fails on new win11 machine

I have been using zoom for years. I have a brand new windows 11 machine; all updates/patches/software everyting up tp date. My weekly zoom meeting worked fine the first time on this new machine, but not since. I click the link to enter the meeting, a... Show more

I have been using zoom for years. I have a brand new windows 11 machine; all updates/patches/software everyting up tp date. My weekly zoom meeting worked fine the first time on this new machine, but not since. I click the link to enter the meeting, as I have always done; the meeting opens, we have video. Unlike when zoom used to work, a window pops up with a button that says Use Computer Audio. When I click that button, the zoom application simply quits, the window disappears, connection lost. Please tell me how to correct this situation, or fix the program, or something.


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Singing voice quality in high register

I'm working with my vocal coach via zoom.  I'm a soprano and microphone cuts out on any notes above c on the staff.  In other words, higher frequencies cut out.  On his end.

What setting can we use to fix this?  Thanks

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Can An Affiliate Program Be Instituted For Referrals?

Can An Affiliate Program Be Instituted For Referrals?

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Resolved! How Do I Turn On Meeting Registrations In My Pro Zoom Workspace Account?

Per the 11/15/2024 article: Scheduling and customizing a meeting with registration 

I have looked everywhere in the User, User > Groups, and the Account settings and can not find anything to let me turn the meeting registrations option on.

Plz Halp!

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What are the latest Zoom updates?

The question "What are the latest Zoom updates?" inquires about the most recent enhancements, features, or changes introduced to the Zoom platform, including updates to its software, applications, or services.

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Teams vs. Zoom: Best Workplace Platform for Your Business

Organizations demand a unified collaboration hub that empowers both employees and IT, driving engagement, productivity, and connection. Discover how our AI-powered platform outshines Microsoft Teams and Zoom Workplace by transforming teamwork, cuttin... Show more

Organizations demand a unified collaboration hub that empowers both employees and IT, driving engagement, productivity, and connection. Discover how our AI-powered platform outshines Microsoft Teams and Zoom Workplace by transforming teamwork, cutting costs, and elevating employee and customer experiences.

 

Why Choose Zoom Workplace?

Simplify your work, elevate your team. Zoom Workplace offers an all-in-one solution that combines exceptional quality with unmatched affordability.

  • AI-Powered Innovation: Our built-in AI Companion supercharges productivity at no extra cost.
  • Open and Flexible: Seamlessly integrate with your favorite tools from a vast app marketplace.
  • Familiar and Reliable: Enjoy a trusted platform your team already loves, with minimal learning curve.
  • Cost-Effective: Reduce complexity and save money with a comprehensive, unified solution.
  • Future-Ready: Stay ahead of the curve with rapid innovation and adaptability.

 

Total Cost of Ownership (TCO): Microsoft Teams vs. Zoom Workplace

Don't be fooled by upfront costs. When evaluating collaboration platforms, the true measure of value lies in Total Cost of Ownership (TCO). TCO encompasses all expenses from purchase to maintenance.

Zoom Workplace is more than a platform; it's a cost-saving solution. Unlike Microsoft Teams, Zoom Workplace offers an all-in-one approach that eliminates the need for multiple tools and services. Let's break down how Zoom Workplace can significantly reduce your overall spending through lower one-time charges and reduced annual operating costs.

Screenshot 2024-07-30 at 6.13.34 AM.png

 

 


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