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ZoomRevenueAcceleratorとSalesforceの連携について

初めて投稿いたします。https://x.gd/UV6qJ上記を参考に、ZoomRevenueAcceleratorとSalesforceを連携いたしました。しばらくは希望通りの挙動になっていましたが、最近動きがおかしくなっております。Zoom Webポータルでアカウント管理→アカウント設定→連携の「Salesforce Connected」を確認したところ、Expire on 2025年11月28日となっておりました。もしかしてこれがいけないのかもと思いましたが、どうすればいいのかわかりません... Show more

初めて投稿いたします。
https://x.gd/UV6qJ
上記を参考に、ZoomRevenueAcceleratorとSalesforceを連携いたしました。
しばらくは希望通りの挙動になっていましたが、最近動きがおかしくなっております。

Zoom Webポータルでアカウント管理→アカウント設定→連携の「Salesforce Connected」を確認したところ、
Expire on 2025年11月28日となっておりました。もしかしてこれがいけないのかもと思いましたが、
どうすればいいのかわかりません。

上記サイトを確認すると、
>統合の切断を確認すると、元に戻すことはできません
とあり、一度切断すると、二度と接続させることができないという意味かもと怖くて切断させることができません。

知見のある方、「Expire on」の意味と、対応方法をご教授いただけるととても助かります。
よろしくお願いいたします。


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Error code : 5613 (while purchasing zoom phone

i have tried to purchase zoom phone but the time o checkout it showed me this error in the upper banner so anyone can guide me through this as how can i fix this issue and purcahse the zoom phone i have tried to contact support and the agent said tha... Show more

i have tried to purchase zoom phone but the time o checkout it showed me this error in the upper banner so anyone can guide me through this as how can i fix this issue and purcahse the zoom phone 
i have tried to contact support and the agent said that that's not our relevant department the internal team will work on your issue altough he generated a ticket on behalf of my issue , so what i wanna know is
has anyone got the same error like this ?
is someone aware of this error so that he/she can guide me through this ?  

and if internal team is working on this so how many days it will take them to fix this ?

 

 


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License for ZPLS

I need to create a Zoom Phone project with local survivability.The Zoom support site is clear how to deploy the ZPLS, however I could find any information about additional licenses or costs.Please community, has anyone implemented ZPLS? Is it mandato... Show more

I need to create a Zoom Phone project with local survivability.

The Zoom support site is clear how to deploy the ZPLS, however I could find any information about additional licenses or costs.

Please community,  has anyone implemented ZPLS? Is it mandatory to purchase any additional license or service?
If necessary, please could you provide the SKU.
Thank you

Kind Regards 

 


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Auto receptionist "route to user" not working

We had a power outage and had to make a temporary switch to a mobile number for our practice. The next day I went to switch back to a user, that option is not one of the drop-down options anymore. Tried the chat bot with a few things like: auto recep... Show more

We had a power outage and had to make a temporary switch to a mobile number for our practice. The next day I went to switch back to a user, that option is not one of the drop-down options anymore.

 

Tried the chat bot with a few things like: auto receptionist "route to user" not working

 

- Bot response: Ensure you have selected a valid routing option such as Voicemail, User, or Call Queue If you have followed these steps and the 'Route to' option is still not available, please contact Zoom support for further assistance.

 

- My statement: The route to user option is not listed on the drop down. It used to be there.

 

- As a workaround, I used the direct line to the user (as would for an external contact). This internal user option needs to be available. What happened?


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Turn off call monitoring disclaimer

Hi! I wanted to know if there is a way to turn off the Call Monitoring disclaimer for inbound calls. I want to keep them for outbound calls. We currently mention call monitoring and recording on the custom greeting we have so we would like to remove ... Show more

Hi! I wanted to know if there is a way to turn off the Call Monitoring disclaimer for inbound calls. I want to keep them for outbound calls. We currently mention call monitoring and recording on the custom greeting we have so we would like to remove the disclaimer on the inbound calls.

 

I could not find this setting and if not it should be included as a fix in future updates. 


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No Meeting Summary - Recorded to Zoom Cloud

Hi Team,I have recnelty Recorded a meeting but no notes or transcipt of meeting have come through. Just the video.I hosted a meeting and recorded but unfortunately there was no transcript or summary meeting notes come through via email like other rec... Show more

Hi Team,

I have recnelty Recorded a meeting but no notes or transcipt of meeting have come through. Just the video.

I hosted a meeting and recorded but unfortunately there was no transcript or summary meeting notes come through via email like other recent meetings. Is there a way to get this after the recorded meeting is saved to the cloud on zoom?

I am admin. I received a summary for meeting held 2 days ago but not yesterday.

Cheers

 


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Resolved! Can I use my Zoom US account in Canada?

I paid for my Zoom Standard Pro account in the US. Can I log in and create meetings while in Canada?

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Benefits of Upgrading Zoom Workplace Pro to 3 users

I am considering upgrading my Pro account to 3 users. Will I be able to host more than one meeting in the same time slot?

Zoom Formal Complaints Procedure

Has anyone ever been able to have a complaint about Zoom customer service properly managed by Zoom?I keep getting put through to a third party outsourced company in the Philippines, and it's just a car crash of customer service even from a manager wh... Show more

Has anyone ever been able to have a complaint about Zoom customer service properly managed by Zoom?

I keep getting put through to a third party outsourced company in the Philippines, and it's just a car crash of customer service even from a manager who is supposed to be looking at my complaint.

 

Does anyone know how to break free from this, preferably a proper Complaints Manager in the UK?


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Resolved! Trying to disable Waiting Room when using passcode

Hello- We don't want a waiting room to be used for meetings, since we're using a passcode. I've made sure the waiting room toggle is set to off under our admin portion and individual, yet 3 of our 4 users continue to have waiting rooms. This is probl... Show more

Hello-

 

We don't want a waiting room to be used for meetings, since we're using a passcode.   I've made sure the waiting room toggle is set to off under our admin portion and individual, yet  3 of our 4 users continue to have waiting rooms.  This is problematic for our clients. How do I disable the waiting room for all users under our account?

 

Thank you.


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