Hey everyone,

I'm Darshan Hiranandani, I’ve run into an issue when using my AirPods Pro to mute and unmute myself during Zoom meetings on my MacBook. When I press the call control button (one press by default), I receive the error message, "Can't control mic with AirPods Pro." It works just fine when I use my AirPods Pro with Zoom on my iPhone or iPad, but not on my Mac.

Has anyone encountered this problem and found a way to get it working on a Mac? I really rely on this feature for productivity, especially when the Zoom window is out of view, and it’s difficult to unmute quickly.

Any suggestions or advice would be greatly appreciated!

Thanks so much!

Regards

Darshan Hiranandani

Recently I noticed that Zoom is experiencing some segfaults shortly after it starts, then a few other times during a meeting. It also happened a couple of times during a meeting and after a segfault, my mouse would get very slow, the whole UI would be super slow, after about 30s or so without touching the mouse the computer looked normal again. During this period the audio for me and my video to other participants was not affected, I could talk and hear everybody, nobody mentioned my video freezing. However, once I touched the mouse again, the slowness would start again, once the computer was "normal" I could use the keyboard without any issues, I could open other applications, move windows, etc.

The only real fix is to force reboot my laptop.

Here is the relevant output from dmesg -T -e :

[Wed Mar 12 10:00:05 2025] [Mar12 10:00] ZoomWebviewHost[16727]: segfault at 19 ip 00007dda7779bdb4 sp 00007dda52ffa330 error 6 in libcef.so[8d9adb4,7dda70eb7000+b156000] likely on CPU 10 (core 2, socket 0)
[Wed Mar 12 10:00:05 2025] [ +0.000020] Code: 8b 07 45 31 f6 3d 00 04 00 00 44 0f 42 f0 e8 33 00 00 00 8b 43 10 8b 4b 18 0f b6 c0 c1 e0 0c 0f b6 c9 c1 e1 14 09 c1 44 09 f1 <c6> 01 00 41 81 e6 ff 0f 00 00 41 c6 06 00 bf 01 00 00 00 e8 e4 b8
[Wed Mar 12 10:00:05 2025] [ +0.015092] ZoomWebviewHost[16742]: segfault at 19 ip 00007dda7779bdb4 sp 00007dda52ffa330 error 6 in libcef.so[8d9adb4,7dda70eb7000+b156000] likely on CPU 10 (core 2, socket 0)
[Wed Mar 12 10:00:05 2025] [ +0.000021] Code: 8b 07 45 31 f6 3d 00 04 00 00 44 0f 42 f0 e8 33 00 00 00 8b 43 10 8b 4b 18 0f b6 c0 c1 e0 0c 0f b6 c9 c1 e1 14 09 c1 44 09 f1 <c6> 01 00 41 81 e6 ff 0f 00 00 41 c6 06 00 bf 01 00 00 00 e8 e4 b8
[Wed Mar 12 10:00:05 2025] [ +0.008986] ZoomWebviewHost[16746]: segfault at 19 ip 00007dda7779bdb4 sp 00007dda5b7fb330 error 6 in libcef.so[8d9adb4,7dda70eb7000+b156000] likely on CPU 4 (core 4, socket 0)
[Wed Mar 12 10:00:05 2025] [ +0.000023] Code: 8b 07 45 31 f6 3d 00 04 00 00 44 0f 42 f0 e8 33 00 00 00 8b 43 10 8b 4b 18 0f b6 c0 c1 e0 0c 0f b6 c9 c1 e1 14 09 c1 44 09 f1 <c6> 01 00 41 81 e6 ff 0f 00 00 41 c6 06 00 bf 01 00 00 00 e8 e4 b8
[Wed Mar 12 10:00:05 2025] [ +0.006222] ZoomWebviewHost[16752]: segfault at 19 ip 00007dda7779bdb4 sp 00007dda52ffa330 error 6 in libcef.so[8d9adb4,7dda70eb7000+b156000] likely on CPU 9 (core 1, socket 0)
[Wed Mar 12 10:00:05 2025] [ +0.000021] Code: 8b 07 45 31 f6 3d 00 04 00 00 44 0f 42 f0 e8 33 00 00 00 8b 43 10 8b 4b 18 0f b6 c0 c1 e0 0c 0f b6 c9 c1 e1 14 09 c1 44 09 f1 <c6> 01 00 41 81 e6 ff 0f 00 00 41 c6 06 00 bf 01 00 00 00 e8 e4 b8
[Wed Mar 12 10:00:05 2025] [ +0.000610] ZoomWebviewHost[16744]: segfault at 19 ip 00007dda7779bdb4 sp 00007dda52ffa330 error 6 in libcef.so[8d9adb4,7dda70eb7000+b156000] likely on CPU 8 (core 0, socket 0)
[Wed Mar 12 10:00:05 2025] [ +0.000019] Code: 8b 07 45 31 f6 3d 00 04 00 00 44 0f 42 f0 e8 33 00 00 00 8b 43 10 8b 4b 18 0f b6 c0 c1 e0 0c 0f b6 c9 c1 e1 14 09 c1 44 09 f1 <c6> 01 00 41 81 e6 ff 0f 00 00 41 c6 06 00 bf 01 00 00 00 e8 e4 b8
[Wed Mar 12 10:00:05 2025] [ +0.009168] ZoomWebviewHost[16762]: segfault at 19 ip 00007dda7779bdb4 sp 00007dda52ffa330 error 6 in libcef.so[8d9adb4,7dda70eb7000+b156000] likely on CPU 1 (core 1, socket 0)
[Wed Mar 12 10:00:05 2025] [ +0.000021] Code: 8b 07 45 31 f6 3d 00 04 00 00 44 0f 42 f0 e8 33 00 00 00 8b 43 10 8b 4b 18 0f b6 c0 c1 e0 0c 0f b6 c9 c1 e1 14 09 c1 44 09 f1 <c6> 01 00 41 81 e6 ff 0f 00 00 41 c6 06 00 bf 01 00 00 00 e8 e4 b8
[Wed Mar 12 10:05:06 2025] [Mar12 10:05] ZoomWebviewHost[18002]: segfault at 19 ip 00007dda7779bdb4 sp 00007dda52ffa330 error 6 in libcef.so[8d9adb4,7dda70eb7000+b156000] likely on CPU 4 (core 4, socket 0)
[Wed Mar 12 10:05:06 2025] [ +0.000011] Code: 8b 07 45 31 f6 3d 00 04 00 00 44 0f 42 f0 e8 33 00 00 00 8b 43 10 8b 4b 18 0f b6 c0 c1 e0 0c 0f b6 c9 c1 e1 14 09 c1 44 09 f1 <c6> 01 00 41 81 e6 ff 0f 00 00 41 c6 06 00 bf 01 00 00 00 e8 e4 b8
[Wed Mar 12 10:05:06 2025] [ +0.053211] ZoomWebviewHost[18034]: segfault at 19 ip 00007dda7779bdb4 sp 00007dda52ffa330 error 6 in libcef.so[8d9adb4,7dda70eb7000+b156000] likely on CPU 14 (core 6, socket 0)
[Wed Mar 12 10:05:06 2025] [ +0.000012] Code: 8b 07 45 31 f6 3d 00 04 00 00 44 0f 42 f0 e8 33 00 00 00 8b 43 10 8b 4b 18 0f b6 c0 c1 e0 0c 0f b6 c9 c1 e1 14 09 c1 44 09 f1 <c6> 01 00 41 81 e6 ff 0f 00 00 41 c6 06 00 bf 01 00 00 00 e8 e4 b8
[Wed Mar 12 10:05:06 2025] [ +0.002155] ZoomWebviewHost[18036]: segfault at 19 ip 00007dda7779bdb4 sp 00007dda52ffa330 error 6 in libcef.so[8d9adb4,7dda70eb7000+b156000] likely on CPU 12 (core 4, socket 0)
[Wed Mar 12 10:05:06 2025] [ +0.000010] Code: 8b 07 45 31 f6 3d 00 04 00 00 44 0f 42 f0 e8 33 00 00 00 8b 43 10 8b 4b 18 0f b6 c0 c1 e0 0c 0f b6 c9 c1 e1 14 09 c1 44 09 f1 <c6> 01 00 41 81 e6 ff 0f 00 00 41 c6 06 00 bf 01 00 00 00 e8 e4 b8
[Wed Mar 12 10:05:06 2025] [ +0.082286] ZoomWebviewHost[18066]: segfault at 19 ip 00007dda7779bdb4 sp 00007dda52ffa330 error 6 in libcef.so[8d9adb4,7dda70eb7000+b156000] likely on CPU 15 (core 7, socket 0)
[Wed Mar 12 10:05:06 2025] [ +0.000017] Code: 8b 07 45 31 f6 3d 00 04 00 00 44 0f 42 f0 e8 33 00 00 00 8b 43 10 8b 4b 18 0f b6 c0 c1 e0 0c 0f b6 c9 c1 e1 14 09 c1 44 09 f1 <c6> 01 00 41 81 e6 ff 0f 00 00 41 c6 06 00 bf 01 00 00 00 e8 e4 b8
[Wed Mar 12 10:05:06 2025] [ +0.073119] ZoomWebviewHost[18089]: segfault at 19 ip 00007dda7779bdb4 sp 00007dda52ffa330 error 6 in libcef.so[8d9adb4,7dda70eb7000+b156000] likely on CPU 12 (core 4, socket 0)
[Wed Mar 12 10:05:06 2025] [ +0.000017] Code: 8b 07 45 31 f6 3d 00 04 00 00 44 0f 42 f0 e8 33 00 00 00 8b 43 10 8b 4b 18 0f b6 c0 c1 e0 0c 0f b6 c9 c1 e1 14 09 c1 44 09 f1 <c6> 01 00 41 81 e6 ff 0f 00 00 41 c6 06 00 bf 01 00 00 00 e8 e4 b8
[Wed Mar 12 10:05:06 2025] [ +0.027727] ZoomWebviewHost[18107]: segfault at 19 ip 00007dda7779bdb4 sp 00007dda52ffa330 error 6 in libcef.so[8d9adb4,7dda70eb7000+b156000] likely on CPU 13 (core 5, socket 0)
[Wed Mar 12 10:05:06 2025] [ +0.000017] Code: 8b 07 45 31 f6 3d 00 04 00 00 44 0f 42 f0 e8 33 00 00 00 8b 43 10 8b 4b 18 0f b6 c0 c1 e0 0c 0f b6 c9 c1 e1 14 09 c1 44 09 f1 <c6> 01 00 41 81 e6 ff 0f 00 00 41 c6 06 00 bf 01 00 00 00 e8 e4 b8
[Wed Mar 12 10:10:07 2025] [Mar12 10:10] ZoomWebviewHost[19125]: segfault at 19 ip 00007dda7779bdb4 sp 00007dda52ffa330 error 6 in libcef.so[8d9adb4,7dda70eb7000+b156000] likely on CPU 11 (core 3, socket 0)
[Wed Mar 12 10:10:07 2025] [ +0.000012] Code: 8b 07 45 31 f6 3d 00 04 00 00 44 0f 42 f0 e8 33 00 00 00 8b 43 10 8b 4b 18 0f b6 c0 c1 e0 0c 0f b6 c9 c1 e1 14 09 c1 44 09 f1 <c6> 01 00 41 81 e6 ff 0f 00 00 41 c6 06 00 bf 01 00 00 00 e8 e4 b8
[Wed Mar 12 10:10:07 2025] [ +0.187806] ZoomWebviewHost[19146]: segfault at 19 ip 00007dda7779bdb4 sp 00007dda52ffa330 error 6 in libcef.so[8d9adb4,7dda70eb7000+b156000] likely on CPU 5 (core 5, socket 0)
[Wed Mar 12 10:10:07 2025] [ +0.000011] Code: 8b 07 45 31 f6 3d 00 04 00 00 44 0f 42 f0 e8 33 00 00 00 8b 43 10 8b 4b 18 0f b6 c0 c1 e0 0c 0f b6 c9 c1 e1 14 09 c1 44 09 f1 <c6> 01 00 41 81 e6 ff 0f 00 00 41 c6 06 00 bf 01 00 00 00 e8 e4 b8
[Wed Mar 12 10:10:07 2025] [ +0.131622] ZoomWebviewHost[19166]: segfault at 19 ip 00007dda7779bdb4 sp 00007dda52ffa330 error 6 in libcef.so[8d9adb4,7dda70eb7000+b156000] likely on CPU 12 (core 4, socket 0)
[Wed Mar 12 10:10:07 2025] [ +0.000015] Code: 8b 07 45 31 f6 3d 00 04 00 00 44 0f 42 f0 e8 33 00 00 00 8b 43 10 8b 4b 18 0f b6 c0 c1 e0 0c 0f b6 c9 c1 e1 14 09 c1 44 09 f1 <c6> 01 00 41 81 e6 ff 0f 00 00 41 c6 06 00 bf 01 00 00 00 e8 e4 b8
[Wed Mar 12 10:10:07 2025] [ +0.044361] ZoomWebviewHost[19186]: segfault at 19 ip 00007dda7779bdb4 sp 00007dda52ffa330 error 6 in libcef.so[8d9adb4,7dda70eb7000+b156000] likely on CPU 5 (core 5, socket 0)
[Wed Mar 12 10:10:07 2025] [ +0.000016] Code: 8b 07 45 31 f6 3d 00 04 00 00 44 0f 42 f0 e8 33 00 00 00 8b 43 10 8b 4b 18 0f b6 c0 c1 e0 0c 0f b6 c9 c1 e1 14 09 c1 44 09 f1 <c6> 01 00 41 81 e6 ff 0f 00 00 41 c6 06 00 bf 01 00 00 00 e8 e4 b8
[Wed Mar 12 10:10:07 2025] [ +0.048274] ZoomWebviewHost[19217]: segfault at 19 ip 00007dda7779bdb4 sp 00007dda537fb330 error 6 in libcef.so[8d9adb4,7dda70eb7000+b156000] likely on CPU 6 (core 6, socket 0)
[Wed Mar 12 10:10:07 2025] [ +0.000326] Code: 8b 07 45 31 f6 3d 00 04 00 00 44 0f 42 f0 e8 33 00 00 00 8b 43 10 8b 4b 18 0f b6 c0 c1 e0 0c 0f b6 c9 c1 e1 14 09 c1 44 09 f1 <c6> 01 00 41 81 e6 ff 0f 00 00 41 c6 06 00 bf 01 00 00 00 e8 e4 b8
[Wed Mar 12 10:10:07 2025] [ +0.002520] ZoomWebviewHost[19222]: segfault at 19 ip 00007dda7779bdb4 sp 00007dda52ffa330 error 6 in libcef.so[8d9adb4,7dda70eb7000+b156000] likely on CPU 14 (core 6, socket 0)
[Wed Mar 12 10:10:07 2025] [ +0.000012] Code: 8b 07 45 31 f6 3d 00 04 00 00 44 0f 42 f0 e8 33 00 00 00 8b 43 10 8b 4b 18 0f b6 c0 c1 e0 0c 0f b6 c9 c1 e1 14 09 c1 44 09 f1 <c6> 01 00 41 81 e6 ff 0f 00 00 41 c6 06 00 bf 01 00 00 00 e8 e4 b8

Zoom version: Version: 6.3.11 (7212)

X.Org X Server 1.21.1.16
X Protocol Version 11, Revision 0

Linux Kernel 6.13.6-arch1-1

Distro: Arch Linux

Hi, 

While in a zoom meeting on my macbook, when i try to mute/unmute myself using airpods call control (press once by default) it doesn't work and give me a message "Can't control mic with Airpod Pro" . Why is that? Is it a bug? 

The same functionality works when i join zoom from iPhone or iPad, so how we can make it work on macs also?

Please help this is really very useful for productivity when zoom window is buried somewhere (it could be in different desktop or under so many windows) and i need to unmute quickly 

Thanks

Aiman 

I am trying to add an additional email to my Pro account. When I search, I'm told to go into Roles and I will be able to change my role to admin. It doesn't work. I tried the help bot, which did nothing but waste my time. And, there's no subject in the dropdowns that addresses what I need to do. 

I'm so frustrated with Zoom--is it time to move to TEAMS?

Hi Team,

I have recnelty Recorded a meeting but no notes or transcipt of meeting have come through. Just the video.

I hosted a meeting and recorded but unfortunately there was no transcript or summary meeting notes come through via email like other recent meetings. Is there a way to get this after the recorded meeting is saved to the cloud on zoom?

I am admin. I received a summary for meeting held 2 days ago but not yesterday.

Cheers

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Given how common a feature autofilling contacts is, how do I do this on my Zoom account?

I already have contacts saved in my personal contacts list, but that doesn't seem to do anything.

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I cannot figure out how to delete this notification. The "three dots" on the bottom right only offer one option--to turn notifications on or off. I have them off, but I still get a notification on every startup, telling me this message exists.

I do not want to see notifications I've already read. I want to delete this message entirely.

How can I do that?