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Admin access to my Pro account

MarMorg
New Member
New Member

I am trying to add an additional email to my Pro account. When I search, I'm told to go into Roles and I will be able to change my role to admin. It doesn't work. I tried the help bot, which did nothing but waste my time. And, there's no subject in the dropdowns that addresses what I need to do. 

 

I'm so frustrated with Zoom--is it time to move to TEAMS?

1 REPLY 1

ExpertswhoJohn
Community Champion | Customer
Community Champion | Customer

hi @MarMorg 

 

Your account is the owner account, and you can then add more accounts on the top right circled in yellow.
Once the emails are added (they must not be used on any other Zoom account), you can leave them as free or assign any other purchased licenses.
Note that you can have pro, business, or business plus licences, but you can not mix these.

ExpertswhoJohn_0-1741789977826.png

all the best

 

John