how i can mute/unmute during zoom meeting using my airpods pro controls?

[akhammash]

Hi, 

While in a zoom meeting on my macbook, when i try to mute/unmute myself using airpods call control (press once by default) it doesn't work and give me a message "Can't control mic with Airpod Pro" . Why is that? Is it a bug? 

The same functionality works when i join zoom from iPhone or iPad, so how we can make it work on macs also?

Please help this is really very useful for productivity when zoom window is buried somewhere (it could be in different desktop or under so many windows) and i need to unmute quickly 

Thanks

Aiman 

[danielbrown8998]

1. Check Zoom Audio Settings:

   Open Zoom and go to the settings.
   Under the "Audio" settings, ensure that "Automatically join audio by computer" is selected and that your AirPods Pro is selected as the input and output device.
   Update Zoom & macOS:

   Ensure that both Zoom and macOS are up-to-date, as updates might contain bug fixes that resolve these kinds of issues.
   Use Keyboard Shortcuts for Mute:

   You can always use the keyboard shortcut Alt + A (on macOS) to toggle mute, which can be a quick workaround when your AirPods controls don’t work.
   Re-pair Your AirPods Pro:

   Sometimes, a fresh connection can resolve connectivity issues. Try unpairing and then re-pairing your AirPods Pro with your MacBook.
   If you’re looking for a more reliable way to enhance your workflow, you could also use a tool like Setapp to streamline your Zoom meetings. Setapp offers a collection of apps that can boost productivity, and some of them integrate nicely with macOS to improve overall user experience and control.

[akhammash]

thanks for sharing the info , but it's not relevant to the topic here. this functionality was supported and used by a lot of people who find it very productive . We want the feature/functionality back. clearly the other options or workarounds are not productive , and why we need to install a tool/software to allow me to do something that was natively supported . these software applications are not supported everywhere due to security certification 

[jgreen01su]

Not helpful @danielbrown8998 , this is a functionality that zoom has just disabled, it's not related to our systems.

I have the latest version of zoom and macOS and repairing doesn't work.

@MGSR can you expedite a solution for this AirPods Max mute/unmute issue? I really need this functionality back. Thank you!