ON IPAD:  Up until this week, June 16, 2024, if someone shared their screen during a meeting, it would go back to gallery view, which is the correct view/setting.

Now when a participant ends a screen-share session, it goes automatically into speaker view. I have to manually find a moment to switch it back. I am a court reporter, and I have very little time to take my hands off my writer to do that.

What is going on? I'm not the only one who is having this issue. Three people I know already told me they are having it too. I just hope there is a fix.

Thanks!

最近、PCをdynabookに買い換えました。

zoomの立ち上げ時にカメラをONにしていると、うまく立ち上がらず「バーチャル背景をまだ読み込んでいます」というメッセージが出て画面が固まってしまい、その後「パフォーマンスが悪い状態でシステムが動作しています」というメッセージになります。

他にプログラムをまったく立ち上げていなくても、PC起動直後にzoomを立ち上げようとするとこのメッセージになりますし、2，3のプログラムを立ち上げて、タスクマネージャーでメモリが40％くらいあってもこのようになります。

以前のPCでは5つくらいプログラムを立ち上げても問題なくzoomが使えていたので、何が原因か分からず困っています。

zoom起動時にカメラOFFになるように選択しておくといったんは起動するのですが、カメラをONにすると上記のように固まるという状態です。

タスクマネージャーを見て、何かカメラと相性の悪いプログラムが動いていないかなど調べてみたのですが、分かりませんでした。

zoomをアンインストール→再インストールも何度か試していますが、変わりません。

解決策があれば教えてください。

Hi,

We have 3-question PCS across the CC Queues, after every question ZCC verifies the with the caller "you have pressed Blah,.....". I am wondering if there is a setting to remove this validation after every question as its very very annoying. and the Customers have asked for it to be removed. Questions should be fired one after another (or just a "thanks, here is the next question") .

Hello - trying to see if this is a capability. We have a student who joins our calls live and has an ASL interpreter join every call. We spotlight the interpreters, but they do not show up in the recording when our instructor is sharing their screen. They don't speak, so they obviously don't show up in speaker view, and they don't show up in gallery view either when I download the replay. Is this a capability in Zoom to be able to see both spotlighted participants when someone is sharing their screen through the replay? 

Greetings,

I am the listed "owner" of a Pro Plan account, with two licenses, but the account was setting up by a previous employee (since left the agency). 

I have run into several meetings settings that are grayed out with the disclaimer "Locked by Admin" -- as the site owner, I should be able to change these, but I can't find any way to change that lock. More specifically, I tried to turn on file sharing via Chat and that setting is locked.

Any help would be appreciated. 

Did you know that you can link accounts to an organization?

Account owners and administrators have the capability to link several Zoom accounts to form an organization. Once these accounts are linked, they will have the ability to efficiently search for contacts, engage in chat, and conduct meetings. By linking your accounts as an organization, members will be relieved from the necessity of manually adding contacts from associated accounts to facilitate communication.

The requirement for linking accounts to an organization is that Account owner or Admin with the privilege to edit Account Profile settings.

​Please take a moment to check out this Knowledge Base Article about Linking Accounts to an Organization. It provides detailed information on Creating a New Organization, Managing Linked Accounts as the Owner, and Linking an Existing Organization.

By linking your accounts, you can efficiently manage multiple accounts with the convenience of assigning a single administrator, thereby reducing the complexity of having multiple administrators across your various accounts.