About gazza

gazza · 2025-02-27 06:08 PM

Hi,We have 3-question PCS across the CC Queues, after every question ZCC verifies the with the caller "you have pressed Blah,.....". I am wondering if there is a setting to remove this validation after every question as its very very annoying. and th...

gazza · 2025-02-11 02:11 PM

Hi,unless I am missing something, I am not able to find a report which can be run to extract the info on custom variables used during the flow in zoom contact center. can someone point me in the direction where its natively available and I do not hav...

gazza · 2025-02-13 12:18 AM

eh, i'll mark it as accepted but its not exactly how a report should look like. to begin with, it needs some massaging to align all variables within an engagement together in a row.Pandas, it is then... Thanks nonetheless. appreciate it.

gazza · 2025-02-03 05:31 PM

this should help narrow down the ports:Zoom network firewall or proxy server settingsI still think Zoom needs to segregate the IP list to smaller chunks based on geolocation. you can't expect an organization to open up to soo many external IPs/subnet...

gazza · 2024-12-19 01:20 PM

Hi, out of the list of subnets. Which ones are going to impact BYOC? the KB broadly classifies all client. I'm sure there are some which do not impact BYOC.

Communication

Productivity

Apps & Integration

Spaces

Employee Engagement

User Statistics

User Activity

Post call survey after the call - remove digit press validation

report on Custom variables

Re: report on Custom variables

Re: Zoom Contact Center Audio

Re: Zoom Updates to IP Ranges and Network Configurations

Workplace

Communication

Productivity

Apps & Integration

Spaces

Employee Engagement

Business Services

Customer Care

Sales

Marketing

Ecosystems

Enterprise

Download the Zoom app

Zoom Virtual Backgrounds

Business Services

Community User Groups

Programs

Location and Language

Industry

Community Help

All Support

Community Resources

Community Events