gazza
Explorer
Explorer
since ‎2024-07-23

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  • 8 Posts
  • 0 Solutions
  • 1 Likes given
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User Activity

Post call survey after the call - remove digit press validation

2025-02-27 06:08 PM
Hi,We have 3-question PCS across the CC Queues, after every question ZCC verifies the with the caller "you have pressed Blah,.....". I am wondering if there is a setting to remove this validation after every question as its very very annoying. and th...

report on Custom variables

2025-02-11 02:11 PM
Hi,unless I am missing something, I am not able to find a report which can be run to extract the info on custom variables used during the flow in zoom contact center. can someone point me in the direction where its natively available and I do not hav...
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