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Registered for a Zoom mega meeting but unable to join that meeting

We organise Zoom mega meetings and had 1,000 people worldwide registered for a mega meeting, but we only had 357 join us.

This has happend last month too.

What might be the reason for registrants not to be able to join online please?

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Scheduling meetings

I've been using Zoom for years. Today I;m trying to Schedule new meetings but have two issues:1. The Host shows as a zmail but I want my own email (which worked automatically previously).2. Using Schedule on my laptop, the format seems to have change... Show more

I've been using Zoom for years. Today I;m trying to Schedule new meetings but have two issues:

1. The Host shows as a zmail but I want my own email (which worked automatically previously).

2. Using Schedule on my laptop, the format seems to have changed. After setting date and time and SAVE, the next page doesn't have the place to insert attendee emails and optional attendees like before.


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カメラをONにするとzoomが起動しないor画面が固まる(dynabook)

最近、PCをdynabookに買い換えました。zoomの立ち上げ時にカメラをONにしていると、うまく立ち上がらず「バーチャル背景をまだ読み込んでいます」というメッセージが出て画面が固まってしまい、その後「パフォーマンスが悪い状態でシステムが動作しています」というメッセージになります。他にプログラムをまったく立ち上げていなくても、PC起動直後にzoomを立ち上げようとするとこのメッセージになりますし、2,3のプログラムを立ち上げて、タスクマネージャーでメモリが40%くらいあってもこのようになります... Show more

最近、PCをdynabookに買い換えました。

zoomの立ち上げ時にカメラをONにしていると、うまく立ち上がらず「バーチャル背景をまだ読み込んでいます」というメッセージが出て画面が固まってしまい、その後「パフォーマンスが悪い状態でシステムが動作しています」というメッセージになります。

他にプログラムをまったく立ち上げていなくても、PC起動直後にzoomを立ち上げようとするとこのメッセージになりますし、2,3のプログラムを立ち上げて、タスクマネージャーでメモリが40%くらいあってもこのようになります。

以前のPCでは5つくらいプログラムを立ち上げても問題なくzoomが使えていたので、何が原因か分からず困っています。

zoom起動時にカメラOFFになるように選択しておくといったんは起動するのですが、カメラをONにすると上記のように固まるという状態です。

タスクマネージャーを見て、何かカメラと相性の悪いプログラムが動いていないかなど調べてみたのですが、分かりませんでした。

zoomをアンインストール→再インストールも何度か試していますが、変わりません。

解決策があれば教えてください。


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Delegated Scheduling using Zoom for Google Workspace not working for some users

EDIT: Zoom Support has confirmed Engineering has identified the root cause of this issue and is working on a fix. No ETA to the patch, but I'll update this thread once it's confirmed resolved. Original Post: I'm onboarding a new EA, and probably the ... Show more

EDIT: Zoom Support has confirmed Engineering has identified the root cause of this issue and is working on a fix. No ETA to the patch, but I'll update this thread once it's confirmed resolved.

 

Original Post:

 

I'm onboarding a new EA, and probably the most critical piece of their setup isn't functioning.

 

When trying to schedule for someone, they receive the error:

 

""Schedule For" is not available because Shared Access Permissions is not enabled. Click here to visit Zoom Marketplace and enable "Allow this app to use my shared access permissions" for the Google Workspace app from the Shared Access Permissions column."

 

What I've done so far:

 

Spent two hours on a call with the user testing literally everything. I set up my own user as having scheduling privileges for the first time, the exact same way we did hers. Mine worked, hers didn't. I tried it with a new Google Workspace user. It didn't work for the new Google Workspace user. All testing was done on fresh browser sessions (new Chrome profiles).

 

I have tried toggling anything that could be toggled; authorizations are 100% correct, and I've tried re-doing them. Signing out and back into everything.

 

The only difference between "works" and "doesn't work" appears to be the age of the Google Workspace accounts in question; I can get it to work on older accounts, but if I create an account right now then Zoom doesn't recognize the Shared Access Permissions as being authorized.

 

I'm out of ideas 😞 please help


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Issue: Events are not automatically added to Google Calendar even after making a reservation

Hello. I’m wondering if anyone has a solution for the issue described below. When did it start?Around late December.RiskBecause events are no longer automatically added to the calendar, there is a risk of double booking or missing appointments. I’d l... Show more

Hello. I’m wondering if anyone has a solution for the issue described below.

 

When did it start?

Around late December.


Risk

Because events are no longer automatically added to the calendar, there is a risk of double booking or missing appointments. I’d like to find a way to resolve this.


Steps to Reproduce

  1. Prepare a calendar that can be reserved via the Zoom Scheduler.
  2. Make a reservation. At this time, enter the co-participant’s email address in the “Additional attendees” field.
  3. Confirm the reservation.
  4. The additional attendee receives an email from Zoom Scheduler <***********>.
  5. Until mid-December, at this point the event would automatically appear in Google Calendar. However, starting from around late December (specifically around 12/24), it no longer gets added automatically.
    1. Note: If you click the “Join” button in the calendar embedded in the email body, the event will then be added to Google Calendar.

 

Google Calendar Settings:“Automatically add invitations” is set to “All invitations.”


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Attendees email addresses not coming up in dropbox in new version

When scheduling a call, and trying to add attendees, the email addresses from my connected mailbox are no longer coming up as a dropdown. This is very inconvenient. Can it be fixed?

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I have to assign another Host as I am leaving my company before a scheduled Webinar

Hi everyone!I am currently having an issue with a webinar that I've created a few weeks ago:As I'm leaving my company in a few days, I will not be able to actually host the webinar or edit it after I'm gone. Therefore I want to transfer the ownership... Show more

Hi everyone!

I am currently having an issue with a webinar that I've created a few weeks ago:

As I'm leaving my company in a few days, I will not be able to actually host the webinar or edit it after I'm gone. Therefore I want to transfer the ownership of the webinar to a colleague, but can not find options to do so. Can anyone advise me on what to do?

Thanks a lot for your help!

Best,
Oskar 


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How to change the volume of one specific person in a meeting ?

Hello, There is a well-known feature in Zoom concurrent for like 5 years or more, so it must be here but I can't see it : Where in a meeting do I change the volume of one specific person ?Not everyone has the same microphone setting and I can't lower... Show more

Hello,

 

There is a well-known feature in Zoom concurrent for like 5 years or more, so it must be here but I can't see it :

 

Where in a meeting do I change the volume of one specific person ?

Not everyone has the same microphone setting and I can't lower the volume for someone.

 

Is there anything yet ? Did I miss this option ?

Is it something Zoom devs have in sight ?


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Resolved! Zoom audio sources not working

Hi, I'm an experienced video conference participant using Zoom for years. I'm a professional musician and uses the following digital audio interfaces to feed the Zoom microphone input source: PreSonus 1824cTascam Model 12Behringer UCA-222 Additionall... Show more

Hi,

 

I'm an experienced video conference participant using Zoom for years.  I'm a professional musician and uses the following digital audio interfaces to feed the Zoom microphone input source:

 

PreSonus 1824c

Tascam Model 12

Behringer UCA-222

 

Additionally, I use Voicmeeter Banana as a podcaster software source so that I can mix and loopback signals that originate from other programs like Ableton Live, Presonus Studio One, PG Music Band in a Box, and many others.

 

For some reason, I can no longer use any of the hardware devices or software sources as microphone (input) sources with Zoom.  The speaker works properly and I can see and hear these microphone sources with other programs.  But, when I select them as sources in Zoom no sound comes across the microphone test meter.  I have tried uninstalling and reinstalling all of the software and drivers that these devices and programs use, but Zoom refuses to capture sound input from them.  They do show up as eligible as input sources in Zoom audio configuration, but no sound ever registers on the Mic meter in Zoom audio settings.  Any help would be appreciated.

 


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Workday with Zoom Setup - on the Zoom Aministration side

Our Zoom Administrator has a few questions regarding setup on the Zoom side. We will be using it for Interview Scheduling with Workday.1) One of the steps is "Register Client with Web Conference Provider". Our Zoom admin checked the Zoom marketplace ... Show more

Our Zoom Administrator has a few questions regarding setup on the Zoom side. We will be using it for Interview Scheduling with Workday.

1) One of the steps is "Register Client with Web Conference Provider". Our Zoom admin checked the Zoom marketplace and didn't find anything specific to Workday. https://marketplace.zoom.us/ Usually the integration with Zoom starts with the apps marketplace. Is there a different place in the Zoom Configuration where we could perform this step?

2) The instructions step 2 (below) mentions redirect URL, how do we know which one of the seven URLs is the correct URL? How do we distinguish between our Sandbox and Prod?

step 2. Register Client with your web conference provider.

When registering your client, you'll have to input the redirect URL back to Workday (in the client registration) depending on your web conference provider. These URL's are the same for all tenants and will take you back from where you came from.

https://cb.megaleo.com/cb1
https://cb.myworkday.com
https://cb.workday.net/cb1
https://cb.wd5-impl-services1.workday.com/cb1
https://cb.myworkday.com/cb1
https://cb-eu.myworkday.com/cb1
https://cb-eu.myworkday.com

3) When we perform Step 5 which is Register External OAuth Client, where does our Zoom Administrator find this information on the Zoom side: 

Step 5 - In addition to the Client ID, Client Secret, and Client Name from Step 1, specify the authorize endpoint URL and token endpoint URL.


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