OS: Window 10

I currently use window's volume mixer that allows different applications to have different volumes. Zoom currently starts at 100% volume. Changing the volume now does not seem to change the starting volume of the next use.

Every solution I have seen online says to adjust the speaker volume in the audio settings, but that just changes the computer's speaker volume which also affect the volume of other applications. Is there a way to change the starting volume without having to affect the volume of other applications.

Hi All,

Some background - I have global admin rights in O365 at my company and administrate Zoom as part of my responsibilities. We have an existing setup with about 25 rooms on a working Calendar Resource but I must have logged in somewhere on accident using my own account and it switched the calendar resource to my account. Luckily, everything is still working but I'm trying to figure out how to move all the rooms back to the calendar resource. I tried adding a new resource and used the service account to set up. Moved one room over using the room settings but now it's saying "This calendar resource is no longer available in the calendar service." Room still looks like it's working but I'm afraid that come Monday, everything will be broken, so I'm hesitant to move the other rooms to this other Calendar Resource. Help!

My questions are - Is there a better way to migrate all the rooms to the correct calendar resource? Is there a way to change the resource from my account back to the service account without creating a new calendar resource? Is there a way to do it in bulk, or will I have to do this one by one? Did I totally screw up!? Any help would be greatly appreciated.

I was hosting a webinar.  I had closed captioning enabled for accessibility purposes for the delegates.  I always mute my microphone when showing videos.  I was talking to a colleague while a video played and noticed that my words were being incorporated in the closed captions in addition to the words from the video!  HELP!  This is not OK.  If a presenter is muted, I cannot imagine how closed captioning is picking up my language.  It is very distracting for attendees and also a  privacy issue.  I absolutely double checked that I was muted and I was.  How do I get closed captioning to not record what I am saying when I am muted.  The captured closed captioning errors are also in the recording.

I am deeply frustrated and disappointed with the way my payment issue has been handled.

I opened a ticket and provided all the necessary details right away. Then, I waited patiently for a whole day, hoping for a resolution. But because this issue affects not just me but a group of 120 people who have been practicing Yoga online for the past 5 years using two Zoom accounts, I decided to follow up by calling your support line at 800.

When I finally got through, instead of resolving my issue, the support professional opened another ticket unnecessarily, even though I had already provided all the details in my existing ticket. Then, I was asked to close my original ticket, which I did, trusting that this would help speed up the process.

I was then asked to provide screenshots of my Google Pay transaction and bank details, which I promptly shared. I have been extremely cooperative throughout this process, yet yesterday, I was told that since my account is on a free plan and Zoom claims they haven’t received the payment, I need to contact my bank instead.

Let me be very clear—I am responsible for setting up and maintaining our Zoom account for a community of 120 dedicated Yoga practitioners. It has now been a full week, and I have checked my bank account multiple times. The amount has not been refunded, nor does it show any payment error. I am almost 100% certain that Zoom (ZVC India Pvt Ltd) has received my payment.

At this point, I am even considering paying again, but I am afraid I will run into the same frustrating issue. Should I be looking at alternative platforms instead of Zoom?

This is not the first time I’ve had issues with Zoom payments. I’ve had multiple payment failures even while using Indian credit cards, forcing me to try different accounts to get payments through. If anyone checks my chat history, they will find several past cases related to payment failures.

I have been a loyal user for years, managing Zoom for an entire Yoga community. I need this issue resolved immediately. Please do not delay any further—this is not just about money, but about the smooth functioning of a group that relies on Zoom for their daily practice.

I was going into a meeting and when I connected the audio it closed, I thought it was because I had too many tabs in the background so I closed everything and restarted. When I opened only zoom I could enter but when I hit connect shared audio again it closed, I hit test audio and if I could my headphones worked while it was being tested. So I closed and tried to set the audio to connect automatically and when I went to settings and then audio settings it closed the settings. Could someone please help me.

I frequently use the remote control feature. Today the student could manipulate the shared screen but I could not see what she was doing. She was also unable to type. Any reason or way to fix it so that I can see what she is manipulating. I have used this feature many times in the past without issue.  Help?