Welcome to the Zoom Community

cancel
Showing results for 
Search instead for 
Did you mean: 
409814members
197060posts
2025 CMX Awards

The Zoom Community is nominated for the 2025 CMX Community Industry Awards in the Customer Support Community category!

Vote now
Weekly Leaderboard

Recent Activity

Background image uploaded flips in mirror camera preview but not really.

I have been using Zoom for some time and today I was finally told that my Zoom background image is backwards. Which means it has always been backwards. I don't understand how it is backwards because my video preview is correct, but the others have an... Show more

I have been using Zoom for some time and today I was finally told that my Zoom background image is backwards. Which means it has always been backwards. I don't understand how it is backwards because my video preview is correct, but the others have an opposite view of my background. It means there is an issue with what I see and what others see is not the same, which means the preview is not true. 

 

My method is to flip all my background images in Photoshop because a normal view of my background image is flipped backwards in my video. So i thought i fix the problem but actually was creating the problem due to video preview is not a true preview of what others see. Did anyone else learn this oddness? I hope the preview can be fixed. 


Show less

reply-icon Latest Reply - 

Processing HttpCall Data

I've been able to build my flow with a HttpCall widget to hit a webhook. I've verified the CallerID is passing successfully to my webhook and my webhook is responding with the following: { "Data" : "{"Support_Level":"Priority"}"}What I'm currently st... Show more

I've been able to build my flow with a HttpCall widget to hit a webhook. I've verified the CallerID is passing successfully to my webhook and my webhook is responding with the following:

 

{ "Data" : "{"Support_Level":"Priority"}"}

What I'm currently stuck on is how to get the Support_Level value mapped to my global variable global_custom.Support.Support Level to be used in a Condition widget.


Show less

spam emails

i keep getting webinar registration emails that i never opted in for. How do you stop people from registering you for webinars you didn't sign up for?

reply-icon Latest Reply - 

Zoom Whiteboard keeps freezing on multiple devices

The zoom whiteboard feature freezes while drawing repeatedly every minute or so. This occurs on two separate devices and happens due to the Zoom whiteboards feature freezing. I am on Zoom version 6.4.1. I am an educator who teaches remotely so I woul... Show more

The zoom whiteboard feature freezes while drawing repeatedly every minute or so. This occurs on two separate devices and happens due to the Zoom whiteboards feature freezing. I am on Zoom version 6.4.1. I am an educator who teaches remotely so I would appreciate a solution. 

it can be unfrozen by minimizing the app but this workaround is not feasible to do constantly.


Show less

Old Zoom Download available?

Hi,Is there a Zoom official site where I can download some old versions of Zoom. I want to test the deployment of Zoom Cleaner on some old versions to make sure that it is cleaning everything either in the program files folder or the user profile.Tha... Show more

Hi,

Is there a Zoom official site where I can download some old versions of Zoom.   I want to test the deployment of Zoom Cleaner on some old versions to make sure that it is cleaning everything either in the program files folder or the user profile.

Thanks

 


Show less

reply-icon Latest Reply - 

Backstage in Zoom Webinar licensing

When I use the backstage in my Zoom Webinar, is the number of attendees available given by my Zoom Webinar license or my Zoom Sessions license?

reply-icon Latest Reply - 

Scheduler to not schedule on same day

Hello- Is there a way to set up scheduler so that they cannot book an appointment for the same calendar day. So it someone clicked my booking page on 03-25-2025, I do not want them to be able to book an appointment with me on 03-25-2025. Have not fou... Show more

Hello-

 

Is there a way to set up scheduler so that they cannot book an appointment for the same calendar day.

 

 

So it someone clicked my booking page on 03-25-2025, I do not want them to be able to book an appointment with me on 03-25-2025.  

 

Have not found where or how to do this yet.  Thanks

 


Show less

reply-icon Latest Reply - 

I can't share my screen when I am a host

I am on a Macbook Air I bought two weeks ago. Since seamless porting over my data to the new computer, Zoom won't let me share my screen. When I click the Share button, the tab picker pops up as normal but I can't see any of my tabs in the tab icons.... Show more

I am on a Macbook Air I bought two weeks ago. Since seamless porting over my data to the new computer, Zoom won't let me share my screen. When I click the Share button, the tab picker pops up as normal but I can't see any of my tabs in the tab icons. I see generic icons as in the attachment. If I click on one of these generic icons, I get the alert (in another attached pic) that says I have to go to Privacy and Settings. But it doesn't tell me what I am supposed to do when I get there. 

 

In Privacy and Settings:

– Zoom is ON in Accessibility

– Zoom is ON in Camera

– Zoom is ON in Microphone

– I can't add Zoom to Screen & System Audio recording because it is the only app in my Applications folder that doesn't show up in the Applications Folder Open Dialogue Box (see 3rd attachment)


Show less

reply-icon Latest Reply - 

Resolved! Admin Schedule Meeting for Owner

As the owner account, I have granted a few of the admin accounts rights to schedule meetings for me. I see them listed in the Settings>Meetings>Other>Scheduling Privileges section. However, when those accounts schedule a meeting, they don't see my ac... Show more

As the owner account, I have granted a few of the admin accounts rights to schedule meetings for me.  I see them listed in the Settings>Meetings>Other>Scheduling Privileges section. However, when those accounts schedule a meeting, they don't see my account as an option to choose from. Are admins not allowed to schedule meetings for the owner?  


Show less

reply-icon Latest Reply - 

AI Companion setting "Use screen share content with OCR"

Hello, I've turned on 2 AI Companion settings "Use screen share content with OCR" and "Use meeting chat messages" and would like to know where and how to interact with Zoom in a way that uses those settings. We recently held a meeting, which was reco... Show more

Hello, I've turned on 2 AI Companion settings "Use screen share content with OCR" and "Use meeting chat messages" and would like to know where and how to interact with Zoom in a way that uses those settings. We recently held a meeting, which was recorded, that we had text in the chat and on the screen that was not said out loud by anyone. The text was important to our meeting, but not mentioned in the content in the AI Summary. Also, when using AI Companion in Workplace, after the meeting, it did not yield any mention of the on screen or chat text. Any insights are appreciated! 


Show less

reply-icon Latest Reply - 

Community Champion Program

Zoom Community Champions are leaders within the Community who provide thoughtful contributions to fellow community members. They provide helpful solutions, showcase product expertise, and share success stories.
Become a Champion