hi, can anyone advise if I can call a 1-800 toll free number on zoom? I have Zoom workplace installed on my Mac but I can't see anywhere on the menu bar to place a call. I didn't need to call till now, but with skype being phased out, I would need to find an alternative to do so. Currently traveling in Europe and need to find a way to call different 1-800 numbers in North America. Thanks for suggestions/advice!

I was looking to sign in to Zoom, but clicked the educator account at the bottom out of curiosity. I am now unable to sign in without being prompted to enter educator settings. Is there any way to disable this so I can just have a regular Zoom account again? I am currently using a different email to post this.

Since months I try to change the name information displayed on the invoice. It just displays my name and lacks the name of the association I created and run this account for. It is a self aid group of patients but where I place the name in my profile it keeps not showing up on the invoice "SHG ME/CFS, LongCovid, PostCovid, PostVac". I also changed my name and include my wives you is the director of the group. But also change is not reflected. 

I am afraid I have to cancel my subscription ans resubscribe or change the service provider completely.

I do not get rembursed by the organization as long as there is a wrong name  information on the invoice. 

Thanks for any advice how you were probably more successful than I am.

I thought this would be of interest to the community.  

Use Case = Test your Zoom Room video conference endpoints (Poly/HP, Neat,etc) with an overnight call for quality assurance purposes.  AKA capture network changes, power outages, codecs not responding, etc.  I wrote this in Powershell but you can export to Python.

My account has been consolidated to another acount with the help of zoom support. But I haven't received a refund of the 18 licenses. Thorugh https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0068212 , "Any licenses or add-ons purchased by separate accounts can be refunded during the consolidation process.". I wonder when will I receive my refund.

Hello,

I am trying to change the email address in my profile, and get this error:  Unable to update email(Error code: 33000).

The support chatbot recommended I try to create a new account.  When I do this, I get the same error code.

I don't see any information about this error code in the Knowledge Base, and I do not have a support contract.

Any help would be appreciated.