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On April 16, between 2:25 P.M. ET and 4:12 P.M. ET, the domain zoom.us was not available due to a server block by GoDaddy Registry. This block was the result of a communication error between Zoom’s domain registrar, Markmonitor, and GoDaddy Registry, which resulted in GoDaddy Registry mistakenly shutting down zoom.us domain. Zoom, Markmonitor, and GoDaddy worked quickly to identify and remove the block, which restored service to the domain zoom.us. There was no product, security or network failure at Zoom during the outage. GoDaddy and Markmonitor are working together to prevent this from happening again.

UNABLE TO ACCESS MY ZOOM RECORDINGS ON THE LAPTOP VIA DOCUMENTS FOLDER OR FROM THE CLOUD

Rayinjete
Newcomer
Newcomer

‎2025-03-19 05:30 AM

I am unable to access my Zoom recordings in the cloud or on my laptop via the documents folder. I have only some of the recordings, some are very old recordings I no longer need. the recordings I record even with a smart assistant are not accessible both in the documents folder on my laptop and in the cloud via recordings and meetings. I sent a request to zoom to correct this a week ago and have not received a response. 

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