Billing & Account Management
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erroneous billing

My credit card has been charged for the present month without my consent or knowledge. I had already notified zoom via zoom's automated cancellation procedure. I am rightfully pissed right off at you as you are literally stealing food from my child's...

an_gry by • Listener
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Resolved! Trouble of getting promotion price

I am having an issue from switching monthly to anually plan on my account,I get a promotion price such as RM104.95 for annual,I am really interested on signing for these package but when I checkout to make payment ,it shows my payment ios RM149.99 pe...

Resolved! Canceled and need refund

I want to refund the auto-renewed subscription. Honest mistake in forgetting to cancel it, but I followed the instruction in refunding per: Account & Billing section's instructions. FYI contact support button in the contact us section does not work, ...

Resolved! Host setting

We have upgraded the zoom host to 2 hosts on July 6, 2021-5 August 2021, and have paid the zoom admin, but there are still 2 bills on zoom on July 7th.Then on August 3, we have downgraded to 1 host but the bill for the period 6 August-September is st...

MY ACCOUNT STIL BASIC

I get standard pro annual plan from Jun 14, 2021-Jun 13, 2022, but my account zoom still basic. My number of transaction is P-99836278 date of payment was Jun 14, 2021. Kindly find attached the invoice to proof my payment. Please can you fix this iss...

JRTV1 by • Listener
  • 698 Views
  • 1 replies
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