Trouble of getting promotion price

[EddieCJD]

I am having an issue from switching monthly to anually plan on my account,I get a promotion price such as RM104.95 for annual,I am really interested on signing for these package but when I checkout to make payment ,it shows my payment ios RM149.99 per annum, I am so confucing about these issue,hope management can help me for these ,thank you so much.

[Rupert · Accepted solution]

Hi @EddieCJD 

I would suggest contact Zoom Billing Support:

https://support.zoom.us/hc/en-us/articles/4405333397261-Zoom-billing-support