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プロユーザーになったとメールが来たが覚えがない

keikei3
Newcomer
Newcomer

‎2021-08-29 07:50 PM - last edited on ‎2023-03-31 02:45 PM by Community Moderator | Employee

ズームビデオ通信のプロユーザー登録をした覚えがないのに、課金されるのでしょうか？

 

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CarlaA
Community Moderator | Employee
Community Moderator | Employee

‎2021-09-08 01:03 PM

Hi @keikei3 Welcome to the Zoom Community!

 

You can view your billing, plan and payment information by following the steps found here 👉  https://support.zoom.us/hc/en-us/articles/201363263-Getting-started-with-billing-management#h_1a6cd4.... If you are on a Pro account, this will be the place to check :).

 

Hope this helps! 


Carla (she/her/hers)
Zoom Community Team
Have you heard of Zoom AI Companion?
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