Topics with Label: Billing & Invoices

Change Owner Account And Delete Owner Account

Dear ZOOM , Why aren't you answering my question?Please answer the question I asked. 1.I am requesting to change the owner account because the company has gone out of business and I do not have access to the owner's email.Current owner account : tax ...

The amount billed is incorrect.

The plan I signed up for is different from the plan I was billed for, and the billed amount is incorrect. I want to request a refund and change my plan to the correct one.

paying invoice, I live in UK

living in UK means I cannot update/pay invoice that I have paid for last year...without stating a State in US???? How is that going to work?

Zoom is fraud. They just steal your money!

So, I had a business account for my Digital Marketing agency. We paid for 15 yearly licenses and one day (after 5 months of usage) all our accounts has been blocked. I've tried to file appeal multiple times - nothing, tried to contact billing by the ...

Impact of downgrading account?

Hi,We are a nonprofit organization with a Zoom One Business account. When our account was set up years ago, we did not take advantage of the TechSoup 50% zoom nonprofit discount. We would like to apply the nonprofit discount to our account. I was tol...

Change Owner Account And Delete Owner Account

Dear ZOOM , 1.I am requesting to change the owner account because the company has gone out of business and I do not have access to the owner's email.Current owner account : tax @ humab.kr (It is not using account)Move to owner account : kukdong @ kd....

License for my client

Hi Support team. We are a managed service company in HK. We would like to include Zoom in our service profolio. HK has no VAT. I am worry when we sell the service to US/Europe companies, do we need to charge VAT for zoom license? P

Jahresabo lässt sich nicht verlängern

Ich kann mein Jahresabo nicht verlängern… Ich bekomme lediglich die Mail: Die Zahlungsmethode für Ihr Zoom-Konto wurde geändert. Sie erhalten diese E-Mail, um diese Änderung zu bestätigen.

Overbilling on new contract

How do we get refund from Zoom for being overbilled? We just renewed our contract for an annual term starting on May 1, 2024. The new contract removed a lot of services that we don't need. The first invoice under the supposed new contract still charg...

upgraded phone plan from pay-as-you-go to unlimited.

when I go User Management to link User to new license, the unlimited license does not appear. I am being billed for it though and also billed for pay-as-you-go whenever I make calls. Where is the unlimited license under Users ?Shameful tech support. ...

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Change Owner Account And Delete Owner Account

The amount billed is incorrect.

paying invoice, I live in UK

Zoom is fraud. They just steal your money!

Impact of downgrading account?

Change Owner Account And Delete Owner Account

License for my client

Jahresabo lässt sich nicht verlängern

Overbilling on new contract

upgraded phone plan from pay-as-you-go to unlimited.

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