erroneous billing

an_gry · ‎2021-10-17

My credit card has been charged for the present month without my consent or knowledge.

I had already notified zoom via zoom's automated cancellation procedure.

I am rightfully pissed right off at you as you are literally stealing food from my child's mouth by your actions.

Will this matter be resolved speedily and fairly or will I use social media to tell the world my zoom woes?

Your choice.

Rupert · ‎2021-10-18

The Community is a peer group and cannot help with direct enquiries to Zoom.

I would suggest you contact Zoom Billing, or raise a web request online.

You could also try the online Support chat.

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