We currently have 41 ZoomRooms across our campus. In my new role at my university, I now manage the majority of the ZoomRooms on campus. I would like some assistance on how on standardize our Zoom Rooms on one setup as currently we have the following issues:

• The are about 7 different service accounts that all our Zoom Rooms use. I would like to transfer them to all one service account.
• We also have some ZoomRooms which are 32-Bit installs and some that are 64-Bit installs. In trying to move all our PC’s to Windows 11, I want to move them all to 64-Bit installs.

What I would like to know is what you be the best procedure to change the service accounts and Bit version of each ZoomRoom so they are all standardized. Any advice on how to accomplish this would be greatly appreciated. Thank You.

So we have a situation where we have 3 spaces each with their own Zoom Room functionality.

But those 3 spaces can be combined together.  So we can have any of the below configurations.

3 individual rooms

2 rooms combined and 1 individual 

all 3 rooms combined

Obviously when we combine the rooms, the ideal is that one room becomes the "master" and now controls the physical elements of the separate rooms.  This would mean that the number of screens would change for example.

Is there a way to manage this sort of circumstance with Zoom Rooms?  So that we can now manage multiple screens for example.

Our teachers connect to Projector via Zoom Rooms from their Windows PC - this works great.  Occasionally we need to use a Chromebook to connect to the projector.  This worked fine with the legacy Chrome app that was phased out. 

The replacement PWA client does not provide the "Share Screen" option to connect to the Zoom Room.  Does anyone have a workaround for this?

I've had this problem since we started using digital signage, but i never got around to asking about it. the instructions say we can make updates by entire company, Site/location, or the individual units. I cannot seem to make the site/location work.  Nothing i put here will display on the lower-level devices. I must update by the individual zoom rooms.  that was fine when we only had a few signs, but now we have lots, and I would like to do entire locations/cites at once. am i missing a setting? 

I have a licensed user who is being prompted to enter in a Sharing Key when she is in the Zoom Room at her site but it should allow her to share content without being prompted to enter in the key.

I have had her use a different laptop and when she logged in and tried to share from her desktop app it prompted her one time but when she tried again it did not. 

Then our site technician used his account and was not prompted. Tried hers again on the test laptop and it shares automatically as it should.

When she logged back onto her normal laptop the same thing happens, she is prompted to enter in the Sharing Key.

I believe this is caused by an unknown issues with the proximity detection between our iPad room controller and her laptop but am unsure why.

Any help would be appreciated.

Thank you, 

Jon Munson