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Did Zoom remove the waiting room feature on basic accounts?

Armstrong555
Newcomer
Newcomer

‎2023-05-10 07:28 AM

I previously had the ability to turn the waiting room on or off in a meeting, now, it is no longer there.  That seems like a basic security feature that should be available.  Did Zoom remove that for basic account customers? 

Kind of lame....

0 Likes
1 REPLY 1

VA
Community Moderator | Employee
Community Moderator | Employee

‎2023-05-10 08:18 AM - edited ‎2023-05-10 08:19 AM

Hi @Armstrong555 and welcome to the community! Waiting rooms are still available for free/basic account holders. Please double check that the waiting room feature is turned on by logging into your Zoom web portal and navigating to Settings > Security > Waiting Room. You can find more detailed info in Enabling and customizing the waiting room. I hope this helps!
waiting room basic account.png


Virginia
Zoom Community Team
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