phoneuser
Newcomer
Newcomer
since ‎2023-01-31
‎2023-05-09

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  • 6 Posts
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Important updates from Zoom Support:

  • Starting February 3, 2025, Zoom Phone customers must add their phone numbers to an approved 10DLC campaign in order to use SMS/MMS capabilities on their numbers.

  • Introducing more live support options! More Zoom customers now have access to live agent chat support. Sign in and visit our Contact Support page to see all your available support options. We’re here to help!

User Activity

Cannot join meeting: some devices need an upgrade

2023-05-08 02:17 PM
Hi I am unable to join a Zoom Room w/ Neat Bar Pro + Neat Pad. Controller is on 5.11.1 (1394) and Neat Bar is on 5.11.0 (1553). Keep getting prompt about unable to join because some devices need to be upgraded. Both devices are fully updated. Can som...

Zoom VDI not offloading phone media

2023-01-31 11:45 AM
Hi, We have been using Zoom VDI client for many months. VDI offloading to the client works great. Today we started a demo of Zoom phone. Zoom phone media however is not offloaded to the VDI Plugin and calls fail. Do I need a registry key or something...
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