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What are Zoom Rooms and Workspaces?

Zoom Rooms are modern workspaces that enable in-person and remote participants to interact in real-time in a hybrid setting. Explore the Zoom Community's Recent Activity below to join the Rooms and Workspaces conversation and connect with other members. If you're still looking for support, browse our Zoom Rooms and Workspaces support articles or start a new discussion below!

Recent Activity

Exiting ASAM to fix connectivity

I am trying to set up our zoom room controllers to use ASAM. In testing before I deploy this to all our controllers, when an iPad loses connection it goes to a help screen and has a place to exit ASAM by putting in my zoom rooms password. That's all ... Show more

I am trying to set up our zoom room controllers to use ASAM. In testing before I deploy this to all our controllers, when an iPad loses connection it goes to a help screen and has a place to exit ASAM by putting in my zoom rooms password. That's all well and good, but when I enter my password it just says it is unable to to exit ASAM and to check if my iPad is using guided access or an MDM. We use an MDM, but the MDM isn't locking the app. The only thing locking the app is toggling ASAM in the zoom rooms admin. If I have to toggle it off there, why have the exit ASAM button at all? the ASAM article only has this:

 

Troubleshooting

If you experience network issues, the Zoom Rooms app allows you to leave ASAM (protected by passwords) to fix the network issues.

 

So no help basically, other than to confirm that my password should let me exit ASAM without turning it off for the whole room. I have confirmed that my password works when changing settings in the app, as well as confirming that a wrong password gives a 'wrong password' error as opposed to the message about 'unable to exit ASAM'.

 

Device is a 1st generation iPad pro using 16.3.1

Controller Version is 5.14.0 (1371)

Zoom Rooms Version is 5.12.7 (2172)

 

Any help would be greatly appreciated.


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Co hosts for Zoom

I am trying to add a cohost to a series of recurring meetings as I may not able available to host for all of them. I have tried to follow the instructions on the web with no success - can you help?.

Zoom Taskbar

Hello, 
We have around 30 Zoom Rooms that when in a meeting all popup the Zoom taskbar at the bottom of the screen. Is there a way to shut this off? We have touch panels for the controls and none of our displays are touch enabled. 

gravação

Como faço para realizar a gravação de um evento, do inicio ao término.

 

Setting up two rooms, one to watch the other

Hi All Please can someone advise me on how to set up two rooms. Room 1 : There will be a group of people having a group discussion on a topic. In Room 2 will be the client watching the discussion in Room 1. In addition, they may want to send me quest... Show more

Hi All

 

Please can someone advise me on how to set up two rooms. Room 1 : There will be a group of people having a group discussion on a topic. In Room 2 will be the client watching the discussion in Room 1. In addition, they may want to send me questions to ask the group. How do I do this? Thank you 


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Zoom Room: HDMI output MacBook not working, encrypted?

We have a Zoom Room system with the Logitech Zoom Room base kit. We often have the problem that a MacBook does not give any output to the screen(s). I've heard that this is due to the HDCP encryption that some MacBooks send with their HDMI signal, in... Show more

We have a Zoom Room system with the Logitech Zoom Room base kit. We often have the problem that a MacBook does not give any output to the screen(s). I've heard that this is due to the HDCP encryption that some MacBooks send with their HDMI signal, in order to prevent copying of the output (?).

 

Does anyone know a way to remove that encryption, or some other workaround?

 

I would be happy to read your suggestions. Thanks in advance!


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ZRC for Windows

Hello !The Windows Store version of ZRC Zoom Room Controller is very oooold.It does not offer features like controlling NDI out and such.However having a ZRC on a PC does make life MUCH easier in a control room or similar large room setup.So pls, bri... Show more

Hello !

The Windows Store version of ZRC Zoom Room Controller is very oooold.

It does not offer features like controlling NDI out and such.

However having a ZRC on a PC does make life MUCH easier in a control room or similar large room setup.

So pls, bring the Windows store version up to date OR offer it as a sep. download.

 

Thanks for your consideration.

Greetings from Vienna, Austria.
HST


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Zoom co host needed before start feature request

For many reasons we need to assign a co host before a meetings starts even when doing a schedule. Can this be added.  

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Error message when trying to personalize Meeting ID

Great thing, but when I try to personalize the meeting ID I get a java class error ...

 

SteffenK_0-1680021240041.png

 

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Resolved! Automatic updates for iPad room controller

We have our room controller iPads configured using Meraki MDM and kept the controller app open using the MDM-level single app mode. The downside to this is that the app cannot update until the app lock is disabled and the app itself is closed, and we... Show more

We have our room controller iPads configured using Meraki MDM and kept the controller app open using the MDM-level single app mode. The downside to this is that the app cannot update until the app lock is disabled and the app itself is closed, and we want to automate this as much as possible. I have found and enabled the following settings in Zoom Admin:

  • Room Management > Zoom Rooms > Account Settings
    • Autonomous Single App Mode 
      • I also made a test profile in MDM that allows ASAM to function, and confirmed that it does work after making sure the MDM lock is inactive
    • Allow to update the apps directly from the room
  • Device Management > Device List > Account Settings
    • Automatically update app - Zoom Rooms

Last night I received a notification that one of the test profile iPads had rebooted, but when I checked it this morning the app version had not updated. Is there a setting I'm missing? Do the iPads need to be enrolled in ZDM for automatic updates/restarts to run, and if so is ZDM capable of running alongside MDM or would we have to convert the devices to only use ZDM? Support documentation doesn't cover Meraki, but based on what the steps for the other services are I would think that they'd be able to run jointly.

 

Additionally, under Device Management > Device List > Account Settings there's a setting for Weekly system restart, but the description references Zoom Phone Appliance - do room controllers fall under this as well?

 


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