Hi Team,

Is there documentation/information on Zoom's best practices, specifically on the Audio inputted into Zoom?

Referring to (Zoom Rooms Audio Guidelines – Zoom Support) there is no clear indication as to the signal level/loudness that should be inputted to Zoom for optimal performance.

Considering some devices/external DSP's disable Zoom SAP it is imperative that service integrators/designers have a white paper-documentation on the target volume level hitting Zoom.

Could you please advise?

Joshua Manila

Not able to mute/unmute the mic and camera using the Extron control processor from a scheduled meeting. However, it works for a non-scheduled meeting. The device I'm using is an intel nuc. the zoom version is 5.14.2. How can we download an old version of zoom room? Please advise. Thanks

Hi All,

Every once in a while an update will push out for Zoom Rooms, and Zoom Rooms won't let us start or join any meetings. Pretty much, if an update pushes out, Zoom Rooms won't work until we update it.

Is there a way to stop updates from locking up Zoom Room?

I had set the Zoom Rooms to automatically update between the times of 12am-5am but our Zoom Room still got locked up because an update came out in the middle of the day. 

When I say "locked up", I mean that when there is an update available, Zoom Room's displays the message "some of your zoom rooms devices need to be upgraded to join this meeting". So then, I go to update Zoom Rooms and it works just fine again. 

The issue is that occasionally these updates will come out right before an important meeting and I can't constantly be monitoring the Zoom Room for an update. Is there a way to stop Zoom Rooms from NEEDING to update when there is an update available? Thanks!

Our company schedules multiple zoom meetings a week with clients to present them with their final products. We want to be able to use the same link for all meetings so that the automated messages to our clients can include the zoom meeting link, without us having to edit it each time.  Currently there are no client meetings that overlap, but that may change in the near future as we grow.

What is the best product to do this with? We initially thought creating a Zoom Room would be the best, but it seems to require actual physical conference rooms. We are a fully remote, small business. Essentially, we need a way to have a single, unchanging link to share with clients that any of our 3 to 5 employees can host a meeting through. Screen & audio sharing on our end is a must. Something that doesn't require the client to download Zoom if they don't want to would be a major plus. We use Acuity for scheduling client meetings with our staff, which appears to have the ability to integrate with Zoom.

Any guidance appreciated!!

Hi,

I have recently installed a Poly Studio kit running MS Teams room with Zoom as third-party option - we use Teams internally but also use Zoom meetings with several outside orgnizations/customers.
I am able to schedule or join my Zoom meetings on the room device, however, I'm still not able to find a way to join meetings scheduled by the other party.
'Join with Meeting ID' option seems to only attempt joining a Teams meeting; I have no way of inviting that room to the Zoom meeting either.
Anyone else ran into that at all?

Kind Reagrds,

Georgi

Zoom thrid-party option - 'Join with room info';
Running Teams Rooms v4.18.35.0.

We currently have 41 ZoomRooms across our campus. In my new role at my university, I now manage the majority of the ZoomRooms on campus. I would like some assistance on how on standardize our Zoom Rooms on one setup as currently we have the following issues:

• The are about 7 different service accounts that all our Zoom Rooms use. I would like to transfer them to all one service account.
• We also have some ZoomRooms which are 32-Bit installs and some that are 64-Bit installs. In trying to move all our PC’s to Windows 11, I want to move them all to 64-Bit installs.

What I would like to know is what you be the best procedure to change the service accounts and Bit version of each ZoomRoom so they are all standardized. Any advice on how to accomplish this would be greatly appreciated. Thank You.