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What are Zoom Rooms and Workspaces?

Zoom Rooms are modern workspaces that enable in-person and remote participants to interact in real-time in a hybrid setting. Explore the Zoom Community's Recent Activity below to join the Rooms and Workspaces conversation and connect with other members. If you're still looking for support, browse our Zoom Rooms and Workspaces support articles or start a new discussion below!

Recent Activity

Latest Posts Trending Posts Solved Unanswered

Zoon room in desktop

I have a question:I was told that I can have a Zoom Room installed on a computer and add additional buttons to control third-party devices such as TV On/OFF in conjunction with Extron Control Processor.Also, I was told that I can use, and iPad runnin... Show more

I have a question:

I was told that I can have a Zoom Room installed on a computer and add additional buttons to control third-party devices such as TV On/OFF in conjunction with Extron Control Processor.

Also, I was told that I can use, and iPad running the same Zoom Room Account and Use the IPAD to control everything from there.

Is this true or I was misleading?


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Resolved! Some of your Zoom Rooms devices need to be upgraded to join this meeting

We have 3 Zoom Room's (2 using Yealink A20 video conferencing systems - bar and tablet), and the other is on a PC. The PC one is fine, but the 2 Yealink A20's both have the message pictured (and the subject of this post). All are on the latest firmwa... Show more

We have 3 Zoom Room's (2 using Yealink A20 video conferencing systems - bar and tablet), and the other is on a PC. The PC one is fine, but the 2 Yealink A20's both have the message pictured (and the subject of this post).

 

All are on the latest firmware and it will not let me do any meetings either between them or externally. Even if I just do 'Meet Now' with no invitees I get the error 'Some of your Zoom Rooms Devices need to be upgraded to join this meeting. Please contact IT for assistance'

 

Firmware versions:

Yealink MeetingBar A20 - Firmware: 5.14.5

CTP18: Firmware version 5.3.0

 

Yealink MeetingBar A20 - Firmware: 5.14.5

CTP18: Firmware version 5.3.0

 

Can anyone help me do this! I have some really urgent meetings that we've had to cancel because of this! I have NO option to upgrade the firmware any higher on any of the devices listed above.

 

I suspect the issue is the firmware on the tablets (CTP18) is not supported, but it's not giving me an option to upgrade further? It says it's on the latest firmware.


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Zoom Room: remove meeting info on main screen

Hi all, When using Zoom Rooms, the big screen shows some meeting information that I'd like to hide, in the bottom right of the screen. It shows the number of participants and sometimes also microphone on/off. I looked through the settings but could n... Show more

Hi all, 

 

When using Zoom Rooms, the big screen shows some meeting information that I'd like to hide, in the bottom right of the screen. It shows the number of participants and sometimes also microphone on/off. I looked through the settings but could not find one that would hide this.

Do you know whether this is possible?

 

Thanks in advance.


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Invites to External Roles not being received

Under User Management > Roles > Role Members > Click 3 dots at top right > Invite external users to this roleI invited 3 emails - all same person - only 1 of those emails received the invitation - the email they least wish to use because it is their ... Show more

Under User Management > Roles > Role Members > Click 3 dots at top right > Invite external users to this role

I invited 3 emails - all same person - only 1 of those emails received the invitation - the email they least wish to use because it is their company email and not their personal email address. All 3 are gmail accounts. 

I even added my personal additional gmail and never received the invite either. I have no idea how to correct this. 


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how can i see reports of zoom rooms

Hello! I would like to know how can I get reports of zoom rooms. Thanks a lot! 

Resolved! Zoom Room Video Lagging and Low Frame Rate

We recently relocated a Zoom Room to another building across town. Since reconnecting everything, the video sending and receiving are extremely laggy. I'm running a Dell Optiplex with i7, 16GB ram, 3 displays (one touch screen), Logitech Meetup Camer... Show more

We recently relocated a Zoom Room to another building across town. Since reconnecting everything, the video sending and receiving are extremely laggy. I'm running a Dell Optiplex with i7, 16GB ram, 3 displays (one touch screen), Logitech Meetup Camera. iPad app and Windows app are up to date. I've installed Logitech software to ensure camera firmware is updated. When I open camera within Logitech app, the video is crisp and clear and no lag. I have to use wifi right now because our network security will block non-domain joined Windows devices. The network speed test revealed over 300MBps down/~50MBps up. I've done of Zoom rooms and we've had better quality with less bandwidth, so I don't think it's network related. Windows updates are current along with drivers. Despite all of that, as soon as I start a meeting the video I'm seeing and being sent is barely 12fps or lower.  I'm not expecting perfect 4K video sending and receiving but something is way off and it's borderline unusable. I'm happy to upload anything I can to elaborate, but as a self-proclaimed Zoom "expert" I'm really stumped. 


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Adding Contacts

Business account- Zoom Room.  Is there any other options here to add contacts other than setting up Zoom accounts using the business email addresses for each individual?

 

We are unable to add contacts to our Zoom Room iPad

Teams-Meet InterOp with Logitech Rally Bar

When we have a dedicated Room PC connected to the Rally Bar via the HDMI-In on the Rally Bar, both Teams and Meet will only show the PC not the camera. IF I disconnect the HDMI cable from the PC to the Rally Bar, Zoom Rooms will display the camera co... Show more

When we have a dedicated Room PC connected to the Rally Bar via the HDMI-In on the Rally Bar, both Teams and Meet will only show the PC not the camera. IF I disconnect the HDMI cable from the PC to the Rally Bar, Zoom Rooms will display the camera correctly. Has anyone experienced this?

 

 


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Unable to find and install newest version for my Chromebook, zoom instructions not working

I have a Chromebook. I think the version of Zoom on it is from Dec. 2022. I recall updating Zoom on my laptop after that date, so I think this version on my Chromebook is old. My video keeps freezing on and off - it's choppy. So is the audio. I know ... Show more

I have a Chromebook. I think the version of Zoom on it is from Dec. 2022. I recall updating Zoom on my laptop after that date, so I think this version on my Chromebook is old. My video keeps freezing on and off - it's choppy. So is the audio. I know it's not the internet connection because the internet is fine with doxy, another video platform I use. The instructions on the Zoom website say to click on my photo then click on check for updates, but when I click on my photo the only things that show up are my name, email address, and the words "Plans and billing" and "sign out". I've tried searching for information everywhere and am getting no where. Meanwhile paying for a service I can't use.... Hoping someone can point me in the right direction! Thank you! PS I have no idea what location to choose, so I hope people in this group can help.


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Resolved! Room Controls JSON - multiple parameters?

I'd like to create a Room Controls JSON file that turns on and off a Samsung display. The hex string requires both a Power data field (0 is off, 1 is on) and a checksum; the checksum will obviously depend on the value of the Power data field. If I wa... Show more

I'd like to create a Room Controls JSON file that turns on and off a Samsung display.  The hex string requires both a Power data field (0 is off, 1 is on) and a checksum; the checksum will obviously depend on the value of the Power data field.

 

If I wanted to use parameters in my methods definitions, how do I specify both the data and the checksum?

 

===

 

From Samsung:

 

All communications take place in hexadecimals. The checksum is calculated by adding up
all values except the header. If a checksum adds up to be more than 2 digits as shown below
(11+FF+01+01=112), the first digit is removed

 

 


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