When we have a dedicated Room PC connected to the Rally Bar via the HDMI-In on the Rally Bar, both Teams and Meet will only show the PC not the camera. IF I disconnect the HDMI cable from the PC to the Rally Bar, Zoom Rooms will display the camera correctly. Has anyone experienced this?

I have a Chromebook. I think the version of Zoom on it is from Dec. 2022. I recall updating Zoom on my laptop after that date, so I think this version on my Chromebook is old. My video keeps freezing on and off - it's choppy. So is the audio. I know it's not the internet connection because the internet is fine with doxy, another video platform I use. The instructions on the Zoom website say to click on my photo then click on check for updates, but when I click on my photo the only things that show up are my name, email address, and the words "Plans and billing" and "sign out". I've tried searching for information everywhere and am getting no where. Meanwhile paying for a service I can't use.... Hoping someone can point me in the right direction! Thank you! PS I have no idea what location to choose, so I hope people in this group can help.

Hi.  I have a room set up so that a hybrid meeting can take place.  I need the computer to boot into Zoom with the appropriate camera, microphone etc all configured BUT also give the flexibility to change things during the session where required.  How can I set things up so that it boots into the standard configuration every time rather than remembering the configuration the last user left it in?  Some meetings will have an experienced zoom operator to control things but others might not have any technical expertise apart from the ability to start it up.  It is very important for the non-expert user that it starts up in a consistent fashion.

The computer is a Windows 11 laptop with the browser configured to remember the log on details and boots straight into Zoom from a shortcut to the meetings link.  

When watching the video, it says to go to the top right of the screen and click on photo and it should take you to settings. I don't get that. I am on a basic plan and it just says PLANS AND PRICING and SIGN OUT. On the LHS of the screen I can go into MEETINGS, ADVANCED and check the VIRTUAL BACKGROUNDS and the tab is enabled.

Again on the LHS I can go into ACCOUNT MANAGEMENT, but no settings option comes up. Just ACCOUNT PROFILE, BILLING, REPORTS.  In the written help, it says to log out and log back in as an administrator. How do I do that? My profile just calls me OWNER. But apparently you need to be a administrator to do the settings correctly. I remember when I first went onto Zoom I had access, and the 2nd time I went into Zoom, I didn't. I am going around in circles. Please help. I know the free basic plan does have access to backgrounds because I have a friend who does use one, but she has no idea what is wrong in my situation.

I have a client who is asking me for a SIP address for them to join a meeting. My account does not have any SIP/H.323 room system, it's just a normal pro account.

All the info I've found says they need to enter the IP address followed by the meeting ID. But what IP address? do they need? Their IP address that the device is connected to? Do they need my public IP address? It's not at all clear what they need to join a meeting.

Are they even able to join a regular meeting from this SIP thing? 

Likely my client has a shinny new thing that they have no idea how to use properly. And I really don't know anything about SIP connectors.