Hello,

We are facing an strange issue, we have a list of EXCHANGE Room mailbox that were created, and implemented with Zoom Room. 
We have made a modification on the email address. 
Now when we try on the Zoom Room profile to add external Calendar and select the new address and save it, goes to another tab and come back, the profile is not updated. When we do the same with the previous email address and save it, the profile stay and working.

Who can we make it for the new address ?

I use a DTEN me and can pair easily with my work account.   It works great.

I also have 2 personal accounts - one free account and one pro account.

I do not see a way of pairing these with my laptop when I am on either of these 2 accounts.  Is there a way?

It is particularly helpful since sometimes the meeting URL are encrypted and I can't parse out the meeting ID and password?

I would think the DTEM me would show up as  zoom room on the pro account?  it worked in the past?

thank you

We have a Logitech Tap Scheduler associated with a Zoom Room. The display is only active from 7 am to 9:10 pm each weekday. I want to expand these hours but have no idea how to do that. Is this a Tap Scheduler setting or a setting on the Room Controller or something that I need to configure via Room Management on the Zoom.US account page. I have searched high and low and cannot recall how these times were set.

We have seven Zoom Rooms and they are all using Samsung Galaxy Tab A (2019) tablets as controllers. They are all running Android 11 and version 5.15.7 of the Zoom Rooms app. The app is crashing frequently on all of the tablets. We had a ticket open with Zoom support for several weeks, and we provided multiple sets of logs and other information and they were not able to determine why that is happening. At this point, we are wondering if the tablets are simply too old and perhaps incompatible now. Is anyone else running this same tablet model as their ZR controllers successfully? Or does anyone have any other suggestions on what we might check? Thanks!

I have a Zoom Room with a projector and a large format display. The two displays are set to go into standby when no HDMI signal is received from the Windows Zoom PC. It worked great for years.

Recently, Zoom has stopped turning off the displays and just sends a blank (black) signal instead. This isn't so bad for the TV,  but is terrible for the bulbs in the projector. I've tried changing the room "Device Operation Time" settings, but I can't get Zoom to turn off the display outputs, it just sends a blank signal.

I'm trying to figure out why my hair looks "blue" and my black blouse looks "blue" as well every time I'm on a Zoom meeting.  I'm sure it has something to do with lighting, so I'm asking you all for some tips on how to make my lighting such that I don't look, pardon the pun, but blue.

It has to be my overhead light source, but can I add lighting somewhere else to help?  Any ideas?

We just got a new Zoom Room. I had a question about how it functions when compared to our former desktop zoom account. Our office only has one zoom login.

Let's say someone is in the Zoom Room, and starts a meeting in there. I am in my office, and need to join another zoom call that is unrelated to the one happening in the Zoom Room. Can I join (or start) this other zoom call just by logging into my desktop? Or will that be unavailable because the Zoom Room is already in a meeting?