cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
The Zoom Community will be placed in read-only mode January 9th, 2026 through January 22nd, 2026 to deliver you a new and improved community experience!

The community will still be accessible, however, the creation of any new discussions or replies will be temporarily unavailable. We appreciate your patience during this time.

Invites to External Roles not being received

VegaBlastcom
Newcomer
Newcomer

‎2023-06-02 12:43 PM

Under User Management > Roles > Role Members > Click 3 dots at top right > Invite external users to this role

I invited 3 emails - all same person - only 1 of those emails received the invitation - the email they least wish to use because it is their company email and not their personal email address. All 3 are gmail accounts. 

I even added my personal additional gmail and never received the invite either. I have no idea how to correct this. 

Topics:
1 REPLY 1

learning4lyfe
Newcomer
Newcomer

‎2025-06-25 08:46 PM

I'm having the same problem. HELP!!

0 Likes