Our Zoom Room camera is suddenly not working.  When we called support it wouldn't recognize our number.  Called sales to see if the could transfer and was told we couldn't talk to a live person unless we upgraded our account to one costing $200 /month.  We currently have a paid account that allows 100 people to attend a meeting.  Is this true?  Do we have any recourse?  The chat was not helpful and my organization now has $4,400 worth of equipment we can't use which has already resulted in the cancellation of a meeting.  Let me know if you have any suggestions.  Thank you!

Last night I switched my wife's laptop/2nd monitor system to extended desktop so both are different.  Previously they had both showed the same thing and zoom worked fine with the camera on the external monitor selected.  Now, despite selecting the zoom camera selector on the external monitor, the video image turns off and on (mostly off), and has lines across it when on.  The camera on indicator light turns off and on too.  Anyone have this problem too and solved it?

I am having the problem with the Zoom Rooms,

We had been paid for the Zoom Rooms License and still didnt understand why Zoom Rooms will automatically end the meeting in 40mins, even if i had been setting the meeting for 240mins. Any one can help with my issues?? or i had been paid for the wrong licnese?? or any zoom team could help me to fix this problem??????

Note that: We are holding the Zoom Rooms with Logitech min Rally bar

We are trying to upgrade our Zoom account to a plan that will allow us to make all-day Zoom rooms or workspaces for our employees to be logged on and able to communicate with each other instantaneously. Would Zoom Enterprise be the best option for us? We were looking at the features included in that pack but aren't sure of everything it includes.

I'm using Zoom Rooms - Touchscreen Display (Win) version 5.8.3 (636) on Lenovo ThinkSmart Hub 500 (with Logitech Rally Plus and TAP), but I can't see Calendar with invitations as it shows me on Controller web version (Notification session).

It just shows me a pop-up from a meeting 10 minutes earlier and if I click on it it will remain in connecting mode but to no avail.

Should I also install the Zom Rooms Controller version on the ThinkSmart Hub and start the "kiosk" with this app?