Zoom Rooms and Workspaces
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

What are Zoom Rooms and Workspaces?

Zoom Rooms are modern workspaces that enable in-person and remote participants to interact in real-time in a hybrid setting. Explore the Zoom Community's Recent Activity below to join the Rooms and Workspaces conversation and connect with other members. If you're still looking for support, browse our Zoom Rooms and Workspaces support articles or start a new discussion below!

Recent Activity

Latest Posts Trending Posts Solved Unanswered

Resolved! Logitech RoomMate volume adjustment

Hi all, We have a meeting room that uses a TesiraForte X 800 DSP for audio, and Logitech RoomMate including Tap IP for utilizing Zoom Rooms. All of these devices run on the latest firmware. Fault: One day from nowhere, we're not able to adjust the vo... Show more

Hi all,

 

We have a meeting room that uses a TesiraForte X 800 DSP for audio, and Logitech RoomMate including Tap IP for utilizing Zoom Rooms. All of these devices run on the latest firmware. 

 

Fault: One day from nowhere, we're not able to adjust the volume, you still have the fader on the TapIP working and you can move volume up/down, but the actual volume stays the same. it's either 100% or 0%.

We've raised this issue with Biamp and Logitech which can't figure out why's this happening. I saw that the TesiraForte x 800 is not on the Zoom Room list. Anyone else experiencing something similar?


Show less

reply-icon Latest Reply - 

Option to record locally is no longer an option in Zoom Room.

Extron ZRTP Pro 1025t Controller app: 6.1.12 (3035)Windows 10, 64bit Zoom Room app: 6.1.11 (4556) We do not allow recording by default. The option to allow a client to record via the participant settings on the Zoom Controller is what we decided was ... Show more

Extron ZRTP Pro 1025t Controller app:  6.1.12 (3035)
Windows 10, 64bit Zoom Room app:     6.1.11 (4556)

 

We do not allow recording by default. The option to allow a client to record via the participant settings on the Zoom Controller is what we decided was best for our rooms. About two weeks ago, participants who are given permissions now only have the option to record to the cloud. Usually we will set them as a co-hosts and they can choose to record to the cloud or locally. All things appear to be the same except for the "Record locally to computer" option is now missing.

The settings to allow participants to record locally is enabled on the Zoom Room admin web settings and the same for the participant's app settings. If a participant hosts their own call by themselves, the option to record locally is there. So this appears to only be an issue within the Zoom Room hosted calls. 


Show less

reply-icon Latest Reply - 

Problems Audio Breakoutsessions

Hi,

I can hear everything in normal Zoom meetings. If we separate in breakoutsessions I cannot hear anything or speak. I have a chromebook and micro and tone is all on. Does anyone know what the problem could be?

reply-icon Latest Reply - 

I want to blur my background but that is not an option. Is this due to my computer?

Zoom Workplace v.6.2.6

 

Computer: Imac M1

OS: Sequoia 15.0.1

 

TIA

reply-icon Latest Reply - 

Zoom room using teams

Having an issue where using Teams on the zoom rooms disconnects while trying to join meetings. This does not happen to everyone. When my manager creates a team meeting or i do, we can connect to Teams in the zoom room. However when others create a me... Show more

Having an issue where using Teams on the zoom rooms disconnects while trying to join meetings. This does not happen to everyone. When my manager creates a team meeting or i do, we can connect to Teams in the zoom room. However when others create a meeting and try to have the Zoom Room join via teams it starts to join then disconnects immediately.

 

We have several zoom rooms running different products. I have tried this in several of our rooms. Our devices are all up to date.


Show less

reply-icon Latest Reply - 

Zoom Rooms and Logitech Sync - Some of your zoom devices need to be upgraded - 6.2.1

We have a number of Logitech Rooms paired together with the Zooms Rooms kit all running 6.2.1 upon starting a new meeting we are run into this prompt on the tablet and screen. The message "Some of your zoom rooms devices need to be upgraded to join t... Show more

We have a number of Logitech Rooms paired together with the Zooms Rooms kit all running 6.2.1 upon starting a new meeting we are run into this prompt on the tablet and screen.

 

The message "Some of your zoom rooms devices need to be upgraded to join this meeting. Please contact IT for assistance" appears in your Zoom Room when trying to join a meeting.

 

We have already checked we are on the latest and IT have downgraded to 6.1.1 and this has not made a difference.  Help and suggestions things to try ?


Show less

reply-icon Latest Reply - 

Zoom VDI Workspace stopped working in our Citrix environmen

Hello,This week, the Zoom VDI Workspace stopped working in our Citrix environment.We received the following notification:"Your App Version needs to be 5.15.10 VDI plugin or higher to sign in. Please contact your IT team to update your app."We have be... Show more

Hello,

This week, the Zoom VDI Workspace stopped working in our Citrix environment.

We received the following notification:

"Your App Version needs to be 5.15.10 VDI plugin or higher to sign in. Please contact your IT team to update your app."

We have been using Zoom version 6.0.11 and also tested versions 6.1.12 and 6.1.10, but we’re still seeing the same error.

We updated the Zoom VDI plugin on our thin clients from version 5.16.10 to 5.17.11, which, according to Zoom's website, should be compatible with these versions.

However, we are still receiving the error message stating that "App Version needs to be 5.15.10 VDI plugin or higher."

Any ideas on why this might be happening? I’m also wondering if there’s a way to contact Zoom's Technical
Team directly, as we currently cannot use the Zoom VDI app in our Citrix setup.

Thank you in advance.
Chris 


Show less

Resolved! Room Controls for USB-to-Serial adapter

Hello, I'm writing a JSON file for room controls and can't seem to find any documentation around sending commands via USB-to-Serial adapter. I did, however, see that this capability was added in a past update so it should be possible.I know that my U... Show more

Hello,

 

I'm writing a JSON file for room controls and can't seem to find any documentation around sending commands via USB-to-Serial adapter. I did, however, see that this capability was added in a past update so it should be possible.

I know that my USB adapter is using COM3 but was not 100% on how to reference it in the JSON file. I am getting a Json File Configuration error.

 

I was hoping if someone could let me know if I am on the right track here and offer any suggestions.

 

Here is what I have for the adapters section:

"adapters": [

{

"model": "Serial_Port",

"port": "COM3",

"settings":

{

"baud_rate": "9600",

"data_bits": "8",

"parity": "PARITY_NONE",

"stop_bits": "1",

"flow_control": "FLOW_NONE"

 },

 

(if you would rather I post the entire JSON file I can I was just focusing on the adapter for this post)

Thanks!


Show less

reply-icon Latest Reply - 

Problem with mobile zoom not ending and freezing

Why does this phenomenon occur and what is the solution? 

I use Samsung Galaxy as my mobile phone.

 

tela preta

Após a atualização de [não] privacidade do zoom feita na semana passada, as telas compartilhadas da minha professora ficaram pretas, só aparecem alguns itens, como algumas letras de slides, algum ícone. A única coisa que funciona, é a tela da profess... Show more

Após a atualização de [não] privacidade do zoom feita na semana passada, as telas compartilhadas da minha professora  ficaram pretas, só aparecem alguns itens, como algumas letras de slides, algum ícone. A única coisa que funciona, é a tela da professora, com ela explicando e um fundo atrás dela com uma imagem de paissagem.

Uso Firefox, no linux ubuntu, uso ublock origin, não quero usar programa porque gosto de privacidade.


Show less

Community Champion Program

Zoom Community Champions are leaders within the Community who provide thoughtful contributions to fellow community members. They provide helpful solutions, showcase product expertise, and share success stories.
Become a Champion