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Resolved! Disable Zoom Room Passcode

Hello everyone! I am having a problem with the option "Lock Settings" on a Zoom Room. I need to disable the passcode to access System Settings, Reboot and Sign Out options. I already disabled the "Lock Settings" option, but when the system is restart...

Auto mute/leave laptop audio when someone joined from a zoom room that already joined the call

I would like to suggest a new feature for Zoom Rooms. It would be great to have an option to automatically mute or turn off the audio when someone joins a call from their laptop in the same Zoom Room that is already connected to the call. This featur...

Digital Signage Freezing

I have noticed on multiple occasions one of our signage devices getting hung up when displaying content. The clock still works on the top banner, but I just see a black screen with the spinning wheel not spinning. The device still shows online in the...

Zoom Rooms NDI not outputing audio (only image, no audio)

HiWe are using Zoom Rooms's NDI function to do live video production however we can only receive video feed via NDI, but no audio feed! The meeting works well without NDI (we see and hear everyone) but as soon as we assign a speaker in one of the 3 N...

Removing device from Zoom Rooms in admin portal

We are decommissioning our Zoom Rooms, and therefore want to remove the device that we have in our admin portal but I cannot see a way to do this. Can anyone help with this?

Подвисают кнопки меню управления при включение видео

Добрый день! Нужна помощь решения проблемы, суть заключается: При включении видео подвисают кнопки управления . В отключенном состоянии работает без проблем. Камера Cisco room bar,компьютер на базе процессора core i 7,jоперативная память 32 gb,видеок...

Zoom Room shows keep showing message "Person X connecting to audio and can't year you yet"

Hi Team, We have been experiencing an issue with a Zoom Room where the TV screen displays an alert message "Person X is connecting to audio and can't hear you yet" when someone tries to join the meeting from their laptop. Even after the person from t...

Possible to request trial Zoom Room Licenses

Hi, we have loaned a ThinkSmart mini PC with a Zoom Room controller from Lenovo. However it does not come with a trial Zoom Room License. May I know if we could request for a trial Zoom Room License for 30 days?Thanks.

Resolved! Yealink A20 old App Version

Hi!We are running a Yealink A20 Meeting bar with an iPad as controller. The controller is using the latest 5.17 Zoom App from the App Store, the bar ist using a very old 5.13.10.2631 app version. The bar is running the latest firmware from YL, identi...

Digital Signage with Latest 5.17 client issues

I had to downgrade to 5.16.10 (3425) due to URL's displaying as access denied. The previews are fine on the Management Web Console. 5.16.10 allows the URL's to display again.Anyone notice URL issues?

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Resolved! Disable Zoom Room Passcode

Auto mute/leave laptop audio when someone joined from a zoom room that already joined the call

Digital Signage Freezing

Zoom Rooms NDI not outputing audio (only image, no audio)

Removing device from Zoom Rooms in admin portal

Подвисают кнопки меню управления при включение видео

Zoom Room shows keep showing message "Person X connecting to audio and can't year you yet"

Possible to request trial Zoom Room Licenses

Resolved! Yealink A20 old App Version

Digital Signage with Latest 5.17 client issues

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Resolved! Disable Zoom Room Passcode

Resolved! Yealink A20 old App Version

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