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What are Zoom Rooms and Workspaces?

Zoom Rooms are modern workspaces that enable in-person and remote participants to interact in real-time in a hybrid setting. Explore the Zoom Community's Recent Activity below to join the Rooms and Workspaces conversation and connect with other members. If you're still looking for support, browse our Zoom Rooms and Workspaces support articles or start a new discussion below!

Recent Activity

Zoom Room fails to join Teams meeting

I have followed the instructions from the following guides and am unable to resolve an issue after troubleshooting: https://support.zoom.us/hc/en-us/articles/360001163206-Joining-a-third-party-meeting-from-a-Zoom-Room#h_c281cc48-2164-43be-99cc-4a7578... Show more

I have followed the instructions from the following guides and am unable to resolve an issue after troubleshooting:

 

https://support.zoom.us/hc/en-us/articles/360001163206-Joining-a-third-party-meeting-from-a-Zoom-Room#h_c281cc48-2164-43be-99cc-4a7578f28926

 

https://support.zoom.us/hc/en-us/articles/203847179

 

When I send a Teams meeting invite to the room, everything functions as expected. The join button appears with the meeting host and the time displayed on the controller.  The issue is when I click Join, the controller shows the loading screen for MS Teams, and then immediately exits without any error code being displayed. Can anyone offer any guidance on what I may be doing wrong? Any help would be greatly appreciated! Thanks


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Resolved! Local Zoom Room device Sharing Mouse Lag

We have 2 new Zoom rooms which our vendor is assisting to install. When controlling the house PC to show local content (not in a zoom meeting), the mouse response is about a half second delay and causing issues for our employees trying to present to ... Show more

We have 2 new Zoom rooms which our vendor is assisting to install. When controlling the house PC to show local content (not in a zoom meeting), the mouse response is about a half second delay and causing issues for our employees trying to present to users in the room. I have opened a support ticket with Zoom and I'm hoping to get a response soon. Any help is appreciated.


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SSO with Mobile App: No redirect after authentication

After configuring Entra and Zoom for SSO, I attempt to sign-in with SSO from a Zoom Mobile app on iOS. After M365 auth, there is no redirect back to the app with a valid session. I see an option for Relay State (URL) in Entra's SAML configuration pag... Show more

After configuring Entra and Zoom for SSO, I attempt to sign-in with SSO from a Zoom Mobile app on iOS.  After M365 auth, there is no redirect back to the app with a valid session.  I see an option for Relay State (URL) in Entra's SAML configuration page, but I am not sure if that is what I need and, if so, what is the URL?


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Tap IP Cannot connect to Zoom Rooms

We have a small room solution with Rally Bar Huddle and Tap IP running on the same LAN (wired). Our Rally Bar Huddle is successfully connected to Zoom Rooms and can start a call. However, our Tap IP doesn't want to connect to Zoom Rooms - afaik in th... Show more

We have a small room solution with Rally Bar Huddle and Tap IP running on the same LAN (wired). Our Rally Bar Huddle is successfully connected to Zoom Rooms and can start a call. However, our Tap IP doesn't want to connect to Zoom Rooms - afaik in this case it should connect to the controller, meaning the Rally Bar Huddle. The local IP is correct, i.e. Rally Bar Huddle is at 192.168.8.35 and that's where the Tap IP is trying to connect, but the message we always get is "Cannot connect to Zoom Rooms".
We might be doing something wrong but I really cannot figure out what, so any help will be appreciated.


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cannot open a zoom room

When I go to start new meeting it takes me to Workplace and no one can join my meeting.  I am assigned a random number that I would need to send to anyone I would want in the meeting. How come it wont just open up under my account number?

 

The distance of Motion sensor for Zoom Room

Hi,

 

Regarding the requirements of motion sensor for Zoom Room, is a 5 meter distance required for Zoom Room V2.0?

 

Thanks

 

Kuan

Use a Room Meeting ID as a Personal Meeting ID?

We use our Zoom Room Meeting ID for almost all of our meetings, which only allows attendees to join once the meeting is started from the Zoom Room. We would like to be able to easily switch to Zoom Meetings when it is not possible to access the Zoom ... Show more

We use our Zoom Room Meeting ID for almost all of our meetings, which only allows attendees to join once the meeting is started from the Zoom Room.

 

We would like to be able to easily switch to Zoom Meetings when it is not possible to access the Zoom Room space, but we don't want to have to change the meeting information for other attendees.

 

Is there a way to utilize our Zoom Room Meeting ID as a Personal Meeting ID for instances where we can not use the Zoom Room system?


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Zoom Video Loss on MTR

We have an ongoing issue where Zoom meetings on an MTR lose video shortly into the call. All audio and video being sent from the room works, but video into the room from the Zoom call will glitch and eventually go to a black screen. We haven't tested... Show more

We have an ongoing issue where Zoom meetings on an MTR lose video shortly into the call.  All audio and video being sent from the room works, but video into the room from the Zoom call will glitch and eventually go to a black screen.  We haven't tested yet on the latest 5.0.111.0 MTR update, but wondering if anyone else has seen this or know of a solution.

 

The issue is rectified by leaving the meting and rejoining.


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After ZOOM update to Version: 6.0.2 (33403), the language interpretation setting went missing

After I did a ZOOM update to Version: 6.0.2 (33403), the language interpretation setting went missing after I do a Screen Sharing. The GLOBE icon below remains OK if I don't start my Screen Sharing. But once the Screen sharing starts, the side MENU "... Show more

After I did a ZOOM update to Version: 6.0.2 (33403), the language interpretation setting went missing after I do a Screen Sharing. The GLOBE icon below remains OK if I don't start my Screen Sharing. But once the Screen sharing starts, the side MENU "INTERPRETATION" setting cannot be found.

The screen capture of the problem can be seen here .


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