hjones0720
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Newcomer
since ‎2024-02-29
‎2024-03-13

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I have an employee who is unable to Press numbers in a menu..... if she's calling and they say press 1 for this - it doesn't allow her to do that. I'm not sure how to even go about checking what the issue might be.
We have yealink set up at our receptionist desk with the expansion module attached. We have all extensions all set up and they have been working great! Our phones are T43U's. My question is how can we see if when someone is on the line when we try to...