Zoom Phone System
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What is the Zoom Phone System?

Zoom's enterprise phone software is the scalable cloud phone solution for businesses of all sizes. Explore the Zoom Community's Recent Activity below to join the Phone System conversation and connect with other members. If you're still looking for support, browse our Zoom Phone System support articles or start a new discussion below!

Recent Activity

Resolved! Crestron MX50/MX70

We currently use the Crestron MX50 and MX70 with the Mitel phone system as SIP devices. We are looking to upgrade to the Zoom phone system and are curious if we can use these devices on Zoom. I have seen in the past I can connect a Polycom IP6000 dev...

Call Queue Historical Reports in PDF format

Good morning,I would like to have the Call Queue Historical Reports automatically in PDF format every Monday by email. For this I went to account management, subscription center, add and I configured like the screenshot below.Screen configurationI re...

fabio_ by Newcomer
  • 386 Views
  • 0 replies
  • 0 likes

Resolved! Design advice around hoteling and common areas

Hi everyone, I need your advice around hoteling and common areas with physical phones. My specific question is in context of Zoom licensing and features. The use case is this: work areas which are NOT assigned to a specific person and need physical p...

Boyan by Contributor III
  • 3802 Views
  • 11 replies
  • 0 likes

Client answering queue calls delay

I have a user running Zoom client ver. 5.17.11 that is getting a delay answering calls from a queue. A call will come into the queue and she clicks the icon to answer, however there is a long enough delay that it allow someone else in the queue to pi...

VVX411 Light flashing but no voicemails

Several of our users are experiencing a problem on their Polycom VVX411 phones where the message light is flashing and the screen shows new messages; however, there are no messages there. Has anyone had this problem or know of a solution?

Resolved! Seeking meaning of "my phone is rooted"

Hi;I need help, whenever I attempt using Zoom on my android phone, it will display the following message:"Your device appears to be rooted , this may result in private data loss, crashes, or other errors, we do not recommend using zoom with your root...

man4G by Newcomer
  • 1419 Views
  • 2 replies
  • 0 likes