Hi, 

When pressing a number to dial on salesforce, the zoom phone popup on the bottom left on the screen always opens, when I already have the zoom app open and are using this as my workflow instead. I'd like for the salesforce popup not to pop up every time I dial as it covers vital information on my salesforce contact/account.

Using a MacAir / Zoom Workplace most recent update Version: 6.2.6 (41824)

We have a user who answers calls for her own extension and a call queue. She has her desktop app and a Poly E550 phone. When she deletes the voicemail using the portal, it remains on the phone. We have deleted all of her messages using the portal, but the phone screen still shows 189 messages, and she can still listen to them.

Hello all,

The most current Zoom 10DLC support was updated in May. It states that "Campaign approval is taking 2-3 weeks due to a backlog with downstream carriers and providers."

My brand was approved instantly on May 5th, 2023, but my campaign is still pending after all this time. We are now sitting at 5+ weeks since my submission. Does anyone else have recent data points for how long it's taking to get a campaign approved?

I have a non-Zoom datapoint of a one week turnaround time for an AT&T Office at Hand/Ring Central campaign I was working on for my day job back in May.

Appreciate any input everyone has!

I am configuring a cisco virtual 8000 router using this doc 

https://assets.zoom.us/docs/zoom-phone/Zoom-Phone-Config-Guide-Cisco-UBE-ISR4331.pdf

I am looking for the following information.

Thanks in advance

voice class uri 100 sip

host ipv4:XXX.XXX.XXX.XXX

session protocol sipv2

session target dns:[Zoom’s FQDN]

We have several other model Zoom phones we tested over a Verizon 5g connection and they all worked perfectly. However, we have a new Yealink T46u from Zoom and this phone cannot make outgoing calls. It can receive calls and it connects to Zoom just fine. It will error out eventually when trying to make a call saying "No Invite Response Received!"

I initially thought it was the router however there is nothing being blocked as indicated by the logs, and the packet captures show successful communication to the Zoom servers.

The T46u has the latest firmware and multiple factory resets have been done.

Any ideas?

Dear Zoom Support Team,

I have an issue where our T46U's are not making outgoing calls using a Verizon 5g router.

* The phone is connected to the Zoom portal and shows online.

* The phone can receive inbound calls.

* If I change the ISP I can make outbound calls.

* Other Zoom supported phones connect to the portal and can make calls over the 5g, just not the Yealink we have.

* Can make a Zoom phone call using the desktop app over the 5g connectino.