I am considering moving our bookstore from comcast to Zoom phone but have several concerns.

1. All workstations will need a deskset so I'd be acquiring Poly VVX D230 phones. Most of our staff have never used Zoom and are computer illiterate. Can I just place a deskset at their station and have it treated like a regular phone? Is there some sort of login that would have to be done at that station?

2. I don't so much have users as I have workstations. During the day different people will occupy any given workstation. Would I just add the workstation  as the user or do I need to enter the individual names of the people who will be working there?

3. We currently have 6 incoming lines that roll over in the event that the main number is busy. Would I just add additional phone numbers to my plan and then have the ability as the admin to effectively create the same situation?

I'd like to make a call from the Zoom app by adding the Zoom app from Teams.
However, if you call from Zoom, you will find the Zoom web portal.
Is there anything I need to set up in Zoom?
The mail logged in to Teams and Zoom mail are different.

I solved it.

We use Google Calendar Working Hours and Locations so we know when and where everyone is working. 

Is there a way to integrate this information to Zoom Phone System > Users & Rooms > User > User Settings > Business Hours? Or do I have to get everyone to manually update their business hours manually?

We have just set up ZOOM phones in our office of 5 staff, and its fair to say I'm having a difficult time trying to get everything working perfectly! 

At present, if someone calls our main number, the call goes to voicemail if not answered within 30 seconds, or if our main number is busy. 

I would like to set up a call queue so that an inbound call to our main number (if busy or doesn't answer) will automatically go to another internal extension, before going to voicemail if not answered.

Hoping someone can assist me!

Many thanks.

Julian