we are testing zoom phone to replace our pbx. We have a list of frequently dialed numbers that our staff uses, and we have a few die-hard phone users. Is there a way to get those numbers into the desk phone? I have tried external contacts but it seems that it is not supported on the phone. by the way, our phone is Poly VVX400. 

Thanks in advance.

Hi All

Is there a way when opening the zoom APP to have only phone options and disable the meeting options? My organization exclusively wants to use zoom as a VOIP system and not for any meetings. So want to remove the below from the app... Any ideas great appreciated

Hello all,

We have two small businesses running from home and are moving those lines to Zoom Phone.  We purchased an extra phone number license for routing personal calls coming to the house, via an auto receptionist.   Is that going to be a problem?  Zoom says Phone is for "business use only" so I don't want to run into some kind of issue down the road.

Many thanks.

Soon we will switch over to the Zoom phone and I am testing this now for our company.

But it seems like I have run into a problem.

We will use both the (iOs) app and the windows client but it seems like there is no way to set "Do not disturb" for only the (iOs) app. 

Is there a way to disable receiving calls/meetings on our mobile devices whilst still receiving them on the windows client?

Because now I receive a lot of notifications on my phone while I am not working. 

Hi there, 

I realize a common area phone itself cannot have voicemail.  I'd like the main receptionist to route to the CAP when '1' is pressed.  However, if there's no answer, is there any work-around to route the caller directly to the receptionist's voicemail, rather than make them route back to the receptionist extension and (hence) through the IVR menu again?  

Much appreciated.

I just started my own small business and set up a zoom phone number.  I am still working part-time at my former job until they can find a replacement.  My former employer also used Zoom phones.  

Here is the question, I'd like to connect to both systems during the workday on one computer, so I can monitor both while working.  Is there any way to do this or is the only solution to open the different systems on different computers?

Thanks for any insight.

I have 2 users that I gave access to my account's voicemail. I want one of the users to receive email notifications of the voicemail transcription. However, I don't want the second user to get emails when I receive a voicemail. The only solution that I have found only allows me to turn on or off email notifications for both (in the Company Info account settings notifications section). Is there a way to give both users access to my voicemail, but only allow one to receive email notifications? Thanks!