Hi,

When on a zoom phone call (not video, but licensed phone solution), the sound is muted during the ringing of an incoming native dialer call.  With Mitel solution, the native dialer was disabled during a zoom call. Can this feature be added?

Thanks.

When I receive voicemails, and delete them in my desktop app, they do not get deleted in my mobile app (I have not tried this the other way).  All other features between the desktop and mobile appear to be working (i.e. chats, phone history, etc.) with this one exception.  Is there a way to sync the voicemails so that one app knows when the voicemail has been deleted through the other app?

I spoke to Zoom Tech and they have told me the check our network/firewall settings.  Our IT Department has done that and everything looks fine on their end, but we are still having this issue.

Any help would be greatly appreciated with this.  

Is anyone having trouble contacting support via the phone number?? I just tried calling. We are a healthcare business account and have the ability to talk to technical support. However, today, I'm getting a recording that says, "our records indicate your account is registered through a Zoom partner, contact them for support" then hangs up. We are contracted directly through Zoom.

Good Day, Trying to port a chunk of numbers from Zoom to Microsoft Teams. Teams requires a BTN (main billing number of the voice account). I opened a ticket with Teams support and they say they do not use BTN (everyone should have this). So what have others done to get around porting numbers away from Zoom?