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Zoom's enterprise phone software is the scalable cloud phone solution for businesses of all sizes. Explore the Zoom Community's Recent Activity below to join the Phone System conversation and connect with other members. If you're still looking for support, browse our Zoom Phone System support articles or start a new discussion below!
Is there anyone out there who can help me? Cannot send or receive texts sms messages. This is a technical issue, as one time someone was able to help me get it going, but then it stopped again and I have tried many things. Is there a technical support person who has a particular experience or expertise with texting within zoom audio?
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Hi everyone, Does non self-service Zoom Phone System training exist? Both back-end sys admins and end users? I expect this to be a paid training, of course but I can't find any resources. It doesn't have to be provided by Zoom, third party training vendor is fine - I just can't find anything. Our workforce is extremely low-tech and self-anything does NOT work at all; it has to be face-to-face even if via Zoom (not physically in person) Thanks Boyan
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I keep receiving an error message that it won't send through. The international texting has been enabled with all countries selected. How do I get it to successfully send?
I am interested in the Zoom Phone solution. I see that it integrates with Salesforce. Can SMS feature also integrate with Saleforce?
Hi,
I need to configure a SIP client on Sipnetic (or other SIP client) which is on an Android mobile phone. Does anyone know how i doe this. I can't find anything on line about it.
I have 2 users whose incoming calls are going directly to voicemail. They can make outgoing calls without issues and can receive voicemail messages. They can also see the missed call in their history. They both have the Zoom softphone only. When I look at their status both are available so I don't know what to check to see if something is blocked. A ticket has also been open with Zoom. If anyone can help, that would be great!
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In our previous phone system we were able to forward other users voicemails and we were able to send a note about that voicemail. It allowed us to transfer clients' VM and give some context to the VM. The only solution I have gotten from Zoom has been to be emailed all the VM and then send them to other people by email. This is just not a viable solution for us as we can receive hundreds of VM in a day. Has anyone else figured out a workaround for this?
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Hello,
Is there a setting to force all inbound calls (even if the direct number is dialed) to go to a call queue?
Thank you!
